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Quote from: biologistkid on August 02, 2012, 05:31:45 PMAt the store where I work, we as employees are not allowed, under nearly all circumstances, to intervene when we witness a theft. We are only allowed to treat the thief as a normal customer, ie ask "Did you find everything? Can I help you?"We are not allowed to ask them to pay for their item (even those at the cash register, where I work.). We are not allowed to say "Do you have a receipt for that?". We are not allowed to write down their name, description, or license plate number. We are not under any circumstance allowed to stop them in any way. Because that is "the job of loss prevention."The problem is, by the time an employee learns of a theft (whether by witnessing or by another customer asking about it), and we manage to contact loss prevention, it's too late. The only time we can intervene with a theft is :1.) We are loss prevention staff and we are there at the time of the theft (which we are not, and since loss prevention does not actively walk around the store, they are often not there). 2.) We are personally requested by loss prevention to intervene (ie, they've seen someone on camera pocketing many big-ticket items around the store, etc. )The bottom line is, the only way to prevent these sorts of losses is thru having integrity. Unfortunately, with small product such as food or blind bags (trading cards are prone to this, too) people assume that the company makes a large enough profit to "absorb" these losses. Which, we don't. When many people have this mentality the costs add up - which is why theft raises cost for everyone. Please, please: as small as one BB pony may be, it hurts everyone if you decide to steal. It's not that hard to learn the codes for the ponies you want!(And, as someone mentioned, this is called "shrinkage" / "shrink", because it "makes profits shrink." But shrinkage includes things like ordering too much stock, having to put items on clearance, damaged stock, lost/stolen stock, returned items, etc.)That is the SAME exact policy at my store. I work at meijer and I think the policy is absolutely ridiculous. I've witnessed theft so many times and can't do anything. If the beeper on the doors goes off, I'm not allowed to follow them through the doors or look at their receipt or nothing. Sometimes people stop and all I'm allowed to do is tell them it's okay to go. A manager or greeter is the only person that can look at their receipt or stop them.. It's ridiculous.
At the store where I work, we as employees are not allowed, under nearly all circumstances, to intervene when we witness a theft. We are only allowed to treat the thief as a normal customer, ie ask "Did you find everything? Can I help you?"We are not allowed to ask them to pay for their item (even those at the cash register, where I work.). We are not allowed to say "Do you have a receipt for that?". We are not allowed to write down their name, description, or license plate number. We are not under any circumstance allowed to stop them in any way. Because that is "the job of loss prevention."The problem is, by the time an employee learns of a theft (whether by witnessing or by another customer asking about it), and we manage to contact loss prevention, it's too late. The only time we can intervene with a theft is :1.) We are loss prevention staff and we are there at the time of the theft (which we are not, and since loss prevention does not actively walk around the store, they are often not there). 2.) We are personally requested by loss prevention to intervene (ie, they've seen someone on camera pocketing many big-ticket items around the store, etc. )The bottom line is, the only way to prevent these sorts of losses is thru having integrity. Unfortunately, with small product such as food or blind bags (trading cards are prone to this, too) people assume that the company makes a large enough profit to "absorb" these losses. Which, we don't. When many people have this mentality the costs add up - which is why theft raises cost for everyone. Please, please: as small as one BB pony may be, it hurts everyone if you decide to steal. It's not that hard to learn the codes for the ponies you want!(And, as someone mentioned, this is called "shrinkage" / "shrink", because it "makes profits shrink." But shrinkage includes things like ordering too much stock, having to put items on clearance, damaged stock, lost/stolen stock, returned items, etc.)
Unfortunately, stealing is all over the teenage culture. Kids steal from each other at school and even friends steal from friends.
Most of the walmarts in my area won't even stock the mlp blind bags, and this is no doubt the reason
If you think thats bad...Im sure you would be disgusted by the amount o women using their baby strollers to steal. At least 3 at my store alone. :/ they think because they have a baby with them they will not be arrested..wrongo people they zip tie you up and parade you past the front just like everyone else, then they have you call someone to pick your kid up. I rarely see this at my store our loss prevention guys are really good.
Fortunatly I haven't seen that happening around here. There's been two stores in my city who have had Blind Bags and they were all sealed up. I've also been to a toystore in Copenhagen - Denmark which has the Blind Bags and same thing there - all of them neatly sealed up as they should be