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I was so excited to see one left on the shelf and I grabbed her up the second I saw her (obsessed with abbey) but i took her out of the box, and her hair is AWFUL. she appears to have one leg longer than the other, and her right arm won't lift up or down easy, I'm scared her arm will break off if I move it too much. Anyone else have problems with her?
My PD Abbey is perfect, but I bought a PD Lala for someone on here, and her leg was broken off at the knee. I had to return her, and they put her back on the shelf!
I had a similar issue with Skelita. Her leg wouldn't move. I did the online contact to hasbro (chat with customer service live) and they asked for numbers off my box and then Got my address and said they would mail a replacement. No hassle at all. They told me to just throw away the one I had, O.o I'm not going to do that. I bet someone would be happy to have her even if her leg doesn't bend.
I had a similar issue with Skelita. Her leg wouldn't move. I did the online contact to hasbro (chat with customer service live) and they asked for numbers off my box and then my address and said they would mail a replacement. No hassle at all. They told me to just throw away the one I had, O.o I'm not going to do that. I bet someone would be happy to have her even if her leg doesn't bend.
Where do you send an email to mattel? I have a broken Frankie