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I changed it around to put the thread overview under Taks original message now. Sorry I didn't realise it would sound so odd originally by putting it above Of course if the buyer Jamiedey5 wants to come here and add her view/talk this through more then she is welcome to as well . As far as I can see she has not joined in the discussion yet
original thread : Can anyone write down a clear definition of the terms used in selling. Specifically for the arena. A picky collector's opinion of great condition is a whole lot different than someone who's newer, has lower income, likes cleaning, or just has a lower standard. I apparently didn't describe a pair of ponies correctly to a buyer. I honestly did my best to make their flaws clear and didn't see some that she says are there. I'm refunding all she paid and she can dispose of the ponies as she wants or I can pay her to ship them back no problem. If she's not happy I'll do whatever in my power to make it right. Not sure if having a dispute on my PayPal effects my feedback ratings here or on eBay and it certainly wasn't necessary with me. Please can someone help with a pinned list of condition definitions on the arena? I would hate to disappoint someone ever again. A brief overview of this whole thread (more details if you read all of the posts) : The buyer jamiedey5 (Arena ID) jammiepie5 (ebay ID ) and Tak the seller had what seemed to be a difference of opinion on condition of some ponies. Jamiedey said that the ponies had more flaws than described and smelled mouldy and so she wanted a refund. She opened a case before TAk could refund her, but then closed it when she saw that the seller Tak had refunded her ( jamiedey5/jammiepie5) and then Tak let her keep the ponies too. Tak asked for further advice here about describing conditions as she was new to selling and didn't want to disappoint other buyers. She had in fact described that they were not perfect, but opinions on conditions do differ and Tak is still learning so mistakes can be made .After that everything seemed to be resolved between buyer and seller and the buyer left the seller good feedback. However it has now come to light that the buyer had since gone on to list the ponies for sale on ebay, not only for more money than she originally paid (although she had now had a full refund) - of course reselling is understandable if she didn't want them for her own collection although the price rise for supposedly more flawed ponies doesn't seem right - but she also described them in good condition with no mouldy smells etc in the listing although she had told her seller that the ponies had flaws that weren't described and smelled mouldy (the seller had originally listed that these ponies had flaws and were not perfect and sent extra pics to the buyer).ETA - buyer: if those were *not* the same ponies you got from Tak then feel free to come and post here and explain. We want to be fair Another member here has mentioned further in this thread that she had the same buyer trying to knock her ponies prices on ebay down too , without a best offer included in the listings , and messaged her with explanations as to why the ponies weren't worth what the other member asked for themThe buyer is new to the Arena , but she is not new to collecting or buying/selling on ebayJust something to be aware of. If the buyer wants to add her point of view she is more than welcome of course. Maybe we can still talk through this situation and understand it better? ~ Ringlets TS Mod