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Well they are on the net, got payment for the postage within the hour but still no reply on eBay.
I find lack of communication to be one of the most damaging things in my eyes. Even if someone "fixes" a mistake (Like goes ahead and sends a refund or replacement or what have you)If they do not communicate with me that is a huge black mark for me. To me it always seems a) rude and b) like they are hiding and don't want to own up to their mistakes.
Quote from: NoDivision on August 20, 2013, 08:36:39 AMI find lack of communication to be one of the most damaging things in my eyes. Even if someone "fixes" a mistake (Like goes ahead and sends a refund or replacement or what have you)If they do not communicate with me that is a huge black mark for me. To me it always seems a) rude and b) like they are hiding and don't want to own up to their mistakes. I have to say that i completely agree with this. A little acknowledgment goes a long way into having a happy resolution.