I never received the email from UPS with the prepaid shipping label to ship the doll back. I messaged FAO on Ebay and they replied today saying that they would put in the request to have it resent to my email. Great right? Well they're sending it to an email address that ends with @members.ebay.com I was going to ask them to send it to my email but Ebay doesn't allow members to trade emails. I'm not sure how to access this @members.ebay.com address. Does it even exist? Anyone know anything about it? If not, I'll call either Ebay's customer service to ask for help or FAO's customer service to have the shipping label sent to my actual email.