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I tried to poke around to get at a menu that was similar. And this is what it says in the customer support for the search 'excessive shipping' : "Also, keep in mind that sellers aren't allowed to charge a separate fee for things like insurance, mileage, time spent at a shipping carrier, employee wages, or eBay and PayPal fees. See the shipping and handling costs section of our selling practices policy for more information. [/size][/color]If a seller is breaking the rules, report it to us."[/font][/color][/size][/color][/size]report it to us, is a link, that sends it to a form to email them. What happens beyond that....... who knows. [/color]
My best advice is leave negative feedback and ding her stars. When she finds out she cant sell anymore because of low ratings, maybe she'll get it.