Help with Crystal Rainbow Castle?

[Katika]

Okay. This is going to sound kind of silly, but is there a way to make the Crystal Rainbow Castle "grow" if I don't know where the wand is? I'd assumed it was magnet based, since so much of the G3 line was, but I haven't been able to get any of my non-MLP magnets to get it to pop up. I don't want to force it unless there's a "safe" way to do so. Any thoughts?

[Thunderwing]

Any magnet should be able to activate the motor. Silly question - are you sure the batteries are good?

[Ariana]

There is a pink heart button that is above the main door! If the batteries are intact, pressing down on this button will make the castle grow without the wand

[Katika]

Finally found the wand, but the batteries are NOT still good on it, lol! I tried pushing the heart button and using a non-MLP magnet and neither of them are making it work. This castle has gone through 3 cross-country moves at the hands of movers, so there is a chance it's permanently jammed in the down position, I suppose :/ Now to find a tiny screwdriver to see if I can get to those batteries...