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Author Topic: Seller dragging feet on shipping (eBay etiquette question)  (Read 809 times)

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Offline buttonso

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Seller dragging feet on shipping (eBay etiquette question)
« on: November 28, 2015, 04:09:02 PM »
I won an auction for a pony and paid right away last Sunday. Wednesday rolled around and it still wasn't shipped-- the seller messaged me and apologized (busy holiday week and all) and said she would ship it on Friday. Well here it is end of day Saturday, pony is still not marked as shipped.

How long would be polite to wait before I message the seller again? I'm thinking if it's not marked as shipped when I get off work Monday evening I will message her again but I didn't know if that would be rude...I don't want to badger her but I don't think I should have to wait indefinitely, especially since this is for a swap, not for me.  -_-

Offline Squirrelypaws

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Re: Seller dragging feet on shipping (eBay etiquette question)
« Reply #1 on: November 28, 2015, 04:38:49 PM »
I think waiting 'til Monday evening and then messaging if it's still not marked as shipped sounds very fair. With Friday being such a busy shopping day something might have prevented them from getting to the post office. I know out in my area it was crazy traffic even later in the afternoon.
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Offline flying_narwhal

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Re: Seller dragging feet on shipping (eBay etiquette question)
« Reply #2 on: November 28, 2015, 05:19:14 PM »
I think waiting 'til Monday evening and then messaging if it's still not marked as shipped sounds very fair. With Friday being such a busy shopping day something might have prevented them from getting to the post office. I know out in my area it was crazy traffic even later in the afternoon.

I agree, I think Monday evening is a good time to wait until you message again. I think a week to allow them to ship is generous, although I know with the holiday this week they may have gotten delayed. You shouldn't feel bad about sending a message, especially if the stated handling time in their listing has already lapsed. I hope you get your pony soon!

Offline buttonso

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Re: Seller dragging feet on shipping (eBay etiquette question)
« Reply #3 on: November 28, 2015, 06:01:02 PM »
Thanks guys... I've been feeling grouchy about it so I wanted to be sure I was being fair  :lol:

Offline northstar3184

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Re: Seller dragging feet on shipping (eBay etiquette question)
« Reply #4 on: November 28, 2015, 07:26:04 PM »
I agree. Monday sounds fair.

Offline Taffeta

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Re: Seller dragging feet on shipping (eBay etiquette question)
« Reply #5 on: December 11, 2015, 10:05:43 AM »
If it was a paypal transaction, is it still the case that the seller is obligated to ship within 7 days of receiving payment?
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Offline Ringlets

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Re: Seller dragging feet on shipping (eBay etiquette question)
« Reply #6 on: December 12, 2015, 05:17:28 AM »
How did it go , buttonso? any updates? did the seller eventually ship your item? :what:  *hopes they did!*
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Offline buttonso

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Re: Seller dragging feet on shipping (eBay etiquette question)
« Reply #7 on: December 12, 2015, 05:39:43 AM »
Oh, sorry! Yes, they did finally ship on that Monday and the pony made it here so all is well.  i gave a positive review but I knocked off a few stars for shipping speed.  :satisfied:

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Re: Seller dragging feet on shipping (eBay etiquette question)
« Reply #8 on: December 13, 2015, 06:43:19 AM »
*sigh of relief*  :whew:  that's great news! I'm glad you finally got your pony :newpony:
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