Hi
I frequent etsy to buy ponies and art, and i recently had my first problem? I always pay directly from my debit card and that's never been an issue before, until recently i made a transaction with a seller who didn't accept straight debit cards. It gave me the option to pay through paypal using my card without making an account.
The seller messaged me a day later and said that i needed to send payment, (which i thought i had already done) and that the order would be cancelled in a week if they didn't receive it. I don't have regular access to wifi or a computer so i borrowed a friends to attempt the process again. This time i received email confirmation that the payment had been made through PayPal... But the listing was still tagged unpaid on etsy?
The week came and went and even though the money apparently went through PayPal and is definitely missing from my bank account... It somehow never made it to etsy?? The seller cancelled my order and the money is just missing??
I've attempted to call PayPal and the people working have been less then helpful, trying to contact etsy is proving impossible??
Help??