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Author Topic: NPB on eBay, what can I do?  (Read 287 times)

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Offline shimmlight

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NPB on eBay, what can I do?
« on: May 21, 2014, 04:05:28 AM »
Somebody won an auction from me on Monday evening. I specifically asked in the item description for payment within 24 hours of winning, and they haven't paid yet. I'm going on holiday in a couple of days and if they haven't paid by tonight then I won't be able to post their item for well over a week. I've messaged them twice telling them this but have heard nothing. What can I do? I don't think you can open a case on eBay until four days have passed from the buyer winning the auction, but I need this sorted today. Any help is appreciated!
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Offline ponylady

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Re: NPB on eBay, what can I do?
« Reply #1 on: May 21, 2014, 05:10:55 AM »
I believe you can now open a case as soon as 2 days (48 hours) after the auction ends.  The only problem is they have days to respond to the case, so it can drag out well beyond after you leave on holiday.

When did you send your last message to them? It may take a day or two for them to respond, unfortunately. I know it's frustrating but I am not sure there is much you can do in a days time but wait it out. Hopefully they respond to you today and you can get it sorted or else I am afraid it's just a waiting game at this point.
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Offline shimmlight

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Re: NPB on eBay, what can I do?
« Reply #2 on: May 21, 2014, 05:27:09 AM »
I last messaged them yesterday, I will have to do it again today. Thanks for the advice :)
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