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I had another quick question now that my package has arrived safely (yay).I don't think they ended up repackaging it because there was a slash in the side which damaged the box underneath (original box, part of the purchase not packaging), which makes me think they went to cut in open, saw their error and stopped.My question is, since they technically damaged part of my purchase who do I contact and how? The seller has done everything correctly and I am very pleased with them (I'll be leaving glowing positive feedback asap), it was the next leg of the journey with Pitney Bowes GSP that damaged my item.Or should I just leave well enough alone? The damage is fairly superficial afterall and I'm thinking it's not worth following it up if it's just going to be a headache. Any advice? Cheers
Everywhere I go I hear moans about this system.So yesterday I was looking at stuff (complete other community, Jem items) and I found something that in conversion cost was about 3p below the threshold that Uk customs starts charging. And sure enough, there's the GSP charge of $13.06 slapped in there DESPITE the fact the auction price is below the threshold.That's not paying UK customs anything, so obviously it's paying handling charges for Ebay's chosen people. I'm really glad that a lot of sellers have been opted into this without having a choice in the matter. I've been buying and selling with the US since 98 and I remember getting frustrated with people not shipping to the UK but honestly, I'd prefer "US Only" auctions to "Shipping abroad with GSP" options. So essentially it lets a seller ship an item without leaving their home, at the financial expense of the buyer who then has to pay customs duty, handling and commission for ebay, shipping cost - (every auction I was looking at for Jem had top whack shipping cost so no reductions there) and the item price?I'm fine taking my chance with import duty. Kinda used to it by now. But I really don't want to pay extra so that a seller somewhere doesn't have to go write three or four words on a customs form and physically visit a post office. Maybe I'm just unsympathetic but over here, in general, you have to visit a PO to send anything, UK or otherwise, so it's pretty much the same. I also know most US sellers aren't like that, so that's why the prevalence of this disturbed me. But if it was an automatic opt-in, that explains tons. (I'm specifying US because far as I know only US ebay is imposing this).Saw one auction where postage was $50 and import duty $102. I'd rather be charged import duty by the proper authorities at UK C&E, not by an auction site's estimation. It's like they choose your courier service then demand you pay for it on top of your postage charges - as opposed to giving you the right to have it posted domestic mail.Hopefully it will prove so unpopular it will get phased out. I heard of one buyer in Canada who got charged customs fees on receipt as WELL as paying this, too - so it's by no means foolproof. And I've heard countless claims of items coming a week later than they normally would via the ordinary method, too.Basically, if sellers don't want to ship out of country, then let them ship US only. It's fine that way. No reason why we international buyers should pay more money for a seller to make a wider profit if they're not happy to go to the trouble of posting the item themselves - and IMO after reading this thread I can see even less reason to wrap internationally friendly sellers up in all this silly red tape when it's really not necessary.../end rant mode >.>.
Thanks for the advice Slyons. I might send eBay an email and see what their responce is.
Quote from: Tulips on March 13, 2014, 11:13:38 PMThanks for the advice Slyons. I might send eBay an email and see what their responce is.It's a start right? Good luck!