Seller cancels eBay transaction... Need some advice

[Jahlila]

So, a little bit ago, I saw a lot posted up on eBay at a great price. I BINed it and paid right away. The listing itself was less than 10 minutes old. About 30 minutes later, I received an e-mail that my purchase had been refunded.  What the heck!? So I get onto eBay and send the seller a message asking why I had been issued a refund. This was his response:

Dear mlp_jahlila,

I'm so sorry, but some of the ponies in this lot were gone when I listed it. I am so sorry for the mix up. I was going back in to cancel the listing when your payment popped up. I have been researching what to do, and this is it. I have already refunded your money through Paypal. This lot is not available. Some of the ponies have already sold. Again, I'm so sorry for the inconvenience.
Thank you

Needless to say, I am a bit miffed over this, as there were a few ponies in that lot that I wanted. Then, before I can respond back, I get another message from him:

Dear mlp_jahlila,

I'm so sorry. Some of these ponies were already gone. I was about to cancel the listing when you paid. I'll need to cancel. So sorry for any inconvenience. I used the wrong pics and info. Again, I apologize.

Is it just me, or is he trying to cover his tracks and avoid a neg by apologizing profusely? I'm really angry over this. Why would you post a lot with ponies that were "already sold" in it? It makes no sense. I can honestly say I've never left a neg for anyone but this has me really angry. Should I leave a neg? He has issued me a refund and sent a request to cancel. Can I still leave feedback after I agree to the cancellation? ARGH!

[CasseminaPie]

I don't think you can leave feedback after you cancel a transaction and the seller can probably get it removed if you do anyway since the transaction didn't take place.

That really sucks that it happened to you but the seller seems nice and polite - hopefully just an honest mistake!

May the eBay karma gods smile upon you and you find an even better pony lot

[MiRaja]

I don't think leaving a neg would be warranted.  It also wouldn't be fair.

What more do you want from the seller?  They quickly refunded your money and apologized for the mix up.  Maybe there was something else at work, though I highly doubt something shady was going on with it all happening that quickly, and if there was, there's nothing you could do to prove it, and assuming such is not fair. 

Mistakes DO happen.  Sellers on Ebay are human after all.  Yes, there may have been ponies you wanted but we don't always get what we want and things don't always pan out.  If you had paid, and two weeks had gone by before them letting you know they didn't have the item and would refund you in a few days, THEN you would have a case for a negative! 

All you are out of is a half hour of your time.  You got your money back and the seller apologized very profusely for the mix-up.  I'd leave it at that versus tarnishing someone's reputation for a MINOR mix-up, which is what it was. 

[Jahlila]

I don't think leaving a neg would be warranted.  It also wouldn't be fair.

What more do you want from the seller?  They quickly refunded your money and apologized for the mix up.  Maybe there was something else at work, though I highly doubt something shady was going on with it all happening that quickly, and if there was, there's nothing you could do to prove it, and assuming such is not fair. 

Mistakes DO happen.  Sellers on Ebay are human after all.  Yes, there may have been ponies you wanted but we don't always get what we want and things don't always pan out.  If you had paid, and two weeks had gone by before them letting you know they didn't have the item and would refund you in a few days, THEN you would have a case for a negative! 

All you are out of is a half hour of your time.  You got your money back and the seller apologized very profusely for the mix-up.  I'd leave it at that versus tarnishing someone's reputation for a MINOR mix-up, which is what it was. 

Yes, you're right. I just spent some time thinking about it and I am glad he refunded me right away. I shouldn't be as angry as I was. People do make mistakes. I was just irritated because I assumed he refunded me with an ulterior motive. It was just a lot. I'm sure I'll find something else another time.

I don't think you can leave feedback after you cancel a transaction and the seller can probably get it removed if you do anyway since the transaction didn't take place.

That really sucks that it happened to you but the seller seems nice and polite - hopefully just an honest mistake!

May the eBay karma gods smile upon you and you find an even better pony lot

Thank you. Maybe I will come across something better.

[Sunshine]

Ugh - it's a bummer!

I'm sorry you got your hopes up and then got let down, hopefully you'll find another good score soon!

[ponylady]

That's a serious let down 

I know your bummed but I am glad you thought it through and have realized it may have been an honest mistake. Which I am sure it was considering he refunded you immediately. If he was trying to pull a fast one, he would have dragged your transaction out. It's still a sad situation for you but it honestly could have been worse.



 

 

[lovesbabysquirmy]

*pony hugs*  At least the seller was quick to refund your money!  You'll find those ponies, you will!