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Did you have any sort of tracking on the package??
Mismatch, does your PO offer insurance on parcels? Even if you didn't pay extra for insurance, I know Royal Mail in the UK has a sort of minimum amount they can pay you...I think you can claim up to £20 if your parcel goes missing, even if you didn't have insurance. Would that be an option?
I was informed insurance on all international small parcel mail is unavailable since 2013