It seems to depend on what is wrong with the flocking. Some mild problems, like basic light dirt and grime can be fixed with a gentle washing. I use dish soap and cool water. I rub it in very, very gently until it has a nice lather and the gently rinse. I set the pony to dry and repeat if it wasn't enough/I missed a spot. I can't tell anything when they are wet. I'm even patched a few small rubs with modge podge and flocking, but it's not a perfect fix, the modge podged areas are not soft to the touch. If you wash them, you might take care to avoid getting water in them as much as possible. Hope this helps!