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You know Blue, its totally understandable that you would think that perhaps the shipping might have been fair at first. There are a lot of ponies in that lot if that is the right auction. I don't blame you for bidding and then saying something after you realized the shipping wasn't fair (after you got the box and saw it wasn't as expensive). I totally get that. I would have done the same thing.
When you left FB, did you mention anything about her having multiple accounts. If so, that may be why ebay removed it.Also, how awful of a seller! Keep calling ebay, different people help differently. I've found to repeat calls until I get someone helpful. See if you can't leave FB again for her but make it into a Neutral with poor star ratings. Did she ship the package as stated (shipping method?) I once bought an item (non pony related) and they put priority as the shipping method, but when the item shipped to me it was first class and half the cost. I got to leave a negative for it but ebay said they would help with the shipping overcharge, but never seen any money returned. Good luck sweetie! and keep up updated
EBay not only needs to have better customer support, but they need to stick to their values.