Welcome to the MLP Arena!
Site Announcements Arena Tutorials Sigs & Site Support Introductions Pony Corral Swap Talk! Pony Fairs! MLP Nirvana Nirvana Sales Pony Brag Arena Off Topic Dollhouse Toy Box & Games Cupboard Customs Custom Sales Arts & Crafts Corral Adoptables For Sale - For Auction For Trade Wanted Trader & Classifieds Support What's Your Problem Private Messages Contact Us!
0 Members and 1 Guest are viewing this topic.
Quote from: 3377345 on April 27, 2013, 09:32:42 PMOooh I would have been mad if it were me. I'd call the store back and ask to speak to a manager about it. If the manager seems unhelpful, Hot Topic seem to me pretty helpful to people who have issues with stores through their Facebook or other customer service routes from what I've seen. They should not have her just sitting there for display like that. I bet she was meant for the giveaway but was never given for some reason. I was thinking about calling the store when they opened (while on the road, heading back to my home about four hours away), but I wasn't sure if that would be a good idea since, assuming they'd want me to come back to that store as an apology [or something like that, for example], I wouldn't be able to do it. Boyfriend and I gotta be back in my town by 1pm. ;_; The Facebook option was on my mind as well, and I feel that might be the better option for the situation.
Oooh I would have been mad if it were me. I'd call the store back and ask to speak to a manager about it. If the manager seems unhelpful, Hot Topic seem to me pretty helpful to people who have issues with stores through their Facebook or other customer service routes from what I've seen. They should not have her just sitting there for display like that. I bet she was meant for the giveaway but was never given for some reason.
Mini-update: i decided to call them on the way back home (just got back). Phone call went surprisingly well, and one of the guys was indeed the manager. he remembered me, and was really nice over the phone.Keeping my hooves crossed - i just might be getting that Ditzy!! i'll explain in more detail when I get in touch with my parents (of all times for them to be at the movies, lol). :3
Keeping my hooves crossed - i just might be getting that Ditzy!! i'll explain in more detail when I get in touch with my parents (of all times for them to be at the movies, lol). :3
Drama Pony creates drama everywhere she goes!
I love my parents. Luckily there were at a movie theatre that was about 15 minutes away from that mall, so they went and just picked her up for me. I had even sent both parents a picture of what she should look like (package included), just in case that HT tried to pull the wool over their eyes and give them the Funko one. Mom is supposed to call me back in a few so she can describe the box to me (I just wanna make sure, hehe). I'm still in shock and excited.As for the phone call earlier, going by the manager (who I assume was the guy at the register yesterday who brought up the $200 price thing), the Ditzy Doo was the giveaway one, but the person who won the drawing never came by for her. So I guess they waited for a few months just in case and had put her out for display. I was the first/only person to have asked about her, so I'm guessing she wasn't out for too long? Although considering how high she [and that shelf] was in the store, I wouldn't be surprised that/if no one mentioned or saw her beforehand.Initially, he had said that I could come back to the store and get her if I bought an MLP shirt (which was a fair deal), but after telling him I wasn't going to be back in town for another few weeks due to college, he said that if I could get someone to come and get her for me, he'd give the pony to them. I did leave my name and gave him my parents' name to be safe. Since she wasn't an actual "item" in the store (like retail item, I'm assuming), he couldn't mail her to me or my parents, so it had to have been someone to go and get her personally.I do appreciate him doing this, because I sure wasn't expecting anything good out of the phone call. <3
Holy batman, congrats! Resourcefulness pulled off and now you are getting the highly sought after Dizty Doo/Drama Pony, are we calling her Drama Pony now? Because I like it.