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I gently wash them all over with shampoo and use conditioner in their hair, regardless if they are very dirty or not. If they are extremely dirty or have marks from markers or something of that nature, I have used Onyx Professional 100% Pure Acetone, but NOT on their symbols/cutie marks or their eyes! It will strip the paint right off of them! I've heard good things about Magic Erasers to clean them, but I haven't tried it myself. I really haven't had to clean up ponies that were super dirty, so these are just basic tips. I'm sure other members know of good cleaning items for those very hard to clean ponies.
The pony spa is my bathroom I use the term to basically say that the pony is being cleaned.