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Here is a picture of a faded pinkie pie.. sorry the quality isn't good but you can still see the fading.. This is 7 day in a south (northern hemi) facing window, full sun all seven days. I learned that you should fade the tummy first and then the sides and fade the head facing toward- then away instead of side to side.. cause the huge ears create shadows. Pinkie Pie was another G4 lucky enough to have a matching head and body although here they don't look it, I think the head fades just a bit slower and will be getting more time.visitors can't see pics , please register or login
Never mind in years to come...so many G4 already have head body mismatches when they are brand new on shelves...its because the heads and bodies are being made separately and with different plastic batches...All plastic will break down with time [a lot of time!!!] as you know but as the G4 pattern is a distinct "body mould" with "head mould" the chances are plastics may degrade/fade/change at a different pattern and different pace so the odds of heads and bodies matching forever are not great. Perhaps the best idea is to restrict yourself to the ponies which have the least issues to start with - so avoid any pony in the purple/pink range [lol thats about 75% of them]
You could try Hasbro but in all honesty I dont think their customer support is all that much help to anyone [at least from personal experience]...they seldom know much about the details of a product...
There are all sorts of coloring issues! My W2 Cheerilee with bangs has a way more intense hue from the raised leg Cheerilee from the CMC set.