I recently bought a leather Kate Spade bag on eBay. I'd been looking for this style of bag for a while, so I had a pretty good idea of how much they've been selling for. Well, a couple weeks ago I saw a buy-it-now for this bag which had just been listed. The pictures weren't great. The description said it was "in great shape, only used a couple of times, purchased brand new at kate spade store in NYC." The BIN price was pretty low; about 30-40% lower than the bag usually sells for.

I did not see the detachable crossbody strap that was originally included with the bag, but I've noticed that many sellers of this particular bag often do not show it in the pictures; sometimes they mention in the description that it is or is not included, other times I have asked about it (and curious enough, even though many sellers do not picture it or mention it in the description, when I've asked, it usually is included). I wanted to ask the seller, but because it was a just-listed BIN at a great price I didn't want to risk waiting for a response, so I went for it. I figured that if this person really did buy it brand new from the store they would have the strap, or at least know that it came with one and therefore would've mentioned if it wasn't included in the description.

Well, not only did the bag arrive without the strap, but it has several stains on the exterior leather as well! There are dark stains ranging from 1/2 inch to 1.5 inches long both on the front and back of the bag, and a long scratch in the leather on the base. None of them are visible in the auction pics (they are blurry and poorly lit). I used my leather cleaner to try to remove the stains but they won't come off. As if that weren't bad enough, the inside of the bag was very dirty -- there were even many crumpled up old "to do" lists and gum wrappers in the pockets!

I went to leave neutral feedback, but a little thing popped up before I submitted it saying "please try to contact seller to resolve the issue before leaving neutral feedback." So, I contacted the seller and explained everything. The seller was very defensive, said she didn't notice any stains (I'm sorry but they're pretty obvious, and with a leather kate spade bag you should definitely give it a good look before selling on eBay and stating its in great condition!). She said she knew the crossbody strap was missing but "since it wasn't pictured it didn't need to be mentioned in the description." Lastly, she said since the purchase price was so low, I should just be happy with it and that she wouldn't do anything further.

I'm a bit frustrated; the price /was/ great but if the stains had been clearly pictured and/or mentioned I probably wouldn't have bought it. Ditto for the strap; at first I thought "maybe somehow she forgot it originally came with the strap?" But in her response she clearly admitted that she knew it was supposed to have the strap, she just didn't think it needed to be mentioned.

I am an occasional seller on eBay myself, so I know how annoying neutrals can be, and I don't take it lightly when I consider leaving one. What do you think, does this warrant a neutral, or just a positive with a comment about inaccurate description, had stains, etc?

I hope this is ok but I need an experienced digital artist to create a vector image logo on a short time frame so I wanted to xpost this in the hopes of reaching one (I'm not sure how regularly the trade forum is checked?). I have G1s to trade, please see my post in the trade forum here, thanks!

Of all the hundreds of ponies I sold when I downsized, I've been missing these the most.
I'm mostly looking for:

Princess Tiffany (Pearl)
Princess Sparkle (Amethyst)
Princess Serena (Aquamarine)
UK Baby Dragon Prickles (green)
UK Baby Dragon Sparks (pink)
UK Baby Dragon Smokey (blue)
Brazil Baby Lofty
Brazil Baby Cuddles
Brazil Baby Tiddlywinks

I am also somewhat interested in buying princess wands, damsel hats, as well as the other Princess ponies from this set (I don't have any currently). However, I am only interested in buying these items in conjunction with one of the ponies (or dragons) listed above, as they are my main focus (and all the rest is just gravy right now). And speaking of gravy, I also may be interested in a few Greek babies (butterscotch, blossom, minty...just about any except for Cotton Candy or Firefly)...

Anyway please PM me if you have any of these things for sale! I can pay with paypal

I am interested in Truly and possibly greek baby CC.... I'm afraid I haven't been around enough lately to trust myself to give a good price check..

The My Little Ponies I have for trade can be viewed in my sales forum post here:
http://mlparena.com/index.php/topic,344883.0.html

The LPS items I have for trade can be viewed here:
http://mlparena.com/index.php/topic,344481.msg1011089.html#msg1011089

I prefer to trade with others in the US. The ponies I want are:

Baby Ember (purple with star)
Princess Sparkle (unicorn with jewel symbol)
Princess Tiffany
UK Princess Dragons (green or blue)
Newborn Sandcastle or Shovels
Glow N Show Starglow
Glow N Show Dazzleglow
White Valentines Baby pony
Night Light (German)
Ice Crystal
Sunburst
Newborn Moondream
Nesthackchen Baby pony (blue pony, Blubberchen?)
Seaside Baby pony (green pony, Splash)
Surprise Newborn pony (green pony, Snoozy)
Dutch Schoolbag baby pony

Open to almost any nirvana pony (except collectors pose)

PM me if you think we might be able to work something out! Thanks

Love seeing the pics. One of these days I may have to get my hands on Spanish TE, they are so gorgeous...

Yes, definitely contact the seller and if necessary open a claim through ebay or paypal (item not as described). That doesn't look like it occurred during shipping (especially since you say she was well packaged), and it's the sort of flaw I'd expect to be mentioned. I'm also curious about the dents in her chin, that doesn't sound good...