Quote from: CoonhoundBetty on August 13, 2016, 06:07:12 AM

I would be leaving a negative, not a neutral. They screwed up on packaging a several hundred dollar machine, and outright refuse to make things right.

Definitely!  Liquid sloshing around in your package is NOT cool.  In fact I think it violates postal standards... shipping liquids requires special handling, which clearly they did not do.  And they are refusing to provide customer service?  Most definitely a negative!

That actually didnt even dawn on me, but you are right.

To answer an earlie question, they deal exclusively with sewing machines and vaccumes.

This is non pony related. I bought a sewing machine off ebay. The seller has 100% positive feedback, and is a power seller. Shippig was super fast, and the machine is in very good condition. The machine was not packaged well. Its a 40lb machine, and the box had a tiny strip of tape on the bottom. The main problem I have is how they packaged the sewing machine oiler. All accessories were thrown into a zip lock bag, and it seemed they attempted to package the oiler in a separate zip lock bag, but it wasnt sealed, and the cap on the oiler wasnt properly secured, so all the oil leaked out onto the accessories, and into part of the box. I paid quite a bit for this machine, and the oil for this brand is not cheap to buy, so I'm a little annoyed by all this. I messaged the seller, told them what happened and if there is something they can do to make it up. I havent heard back from them, which is odd, because they were really quick to reply when I was asking questions about the machine.
So, on the chance that they either do not reply, how many days should a person wait to leave neutral feedback. I'm not taking this lightly, they have good feedback, so I want to work with them. I will leave a few more messages for them in the next two days if I dont hear anything back. But I spent close to $700 for the machine, $47 of which was for shipping. I feel that they should have packaged this thing  to perfection for that. The oil should have had the cap tightly secured, and even taped to prevent it leaking. Not thrown in a bag unsecured.
Thanks!

I've been looking to buy G1 Bubblefish for a while now. I found one last week on ebay, and she seemed to be in good condition. Description stated that she was in very good condition, only a little wear. I saw what appeared to be surface dirt on the pictures, which I wasnt worried about, I can clean that. Nothing in the listing said she had pin dot or cancer. I think I paid about $24 for her. She areived today, and I did a full inspection. Her hair is in good condition, it looks like she may have had a slight trim, but nothing major. Moving on to the surface dirt. Much to my disappointment, its not serface dirt. Its pin dot, and what looks like a few cancer spots. Now my problem is that I do now want to return her. I have had a really hard time finding one with good hair and a complete symbol. I have contacted the seller and told her what I found and asked for a partial refund. My question is how bad is pin dot, and will it spread. I've never had a pony have this before.
Thanks!

I am in the market to buy a new sewing machine. Its been years since I last bought one, and I forgot how over whelming it can be. I would like a table top sewing machine, nothing fancy, that can go through heavy fabric like denim and soft leather. Any ideas for a good machine?
I should mention I would like to keep it around $700.

I am looking for both Bubble Fish and Sweet pocket to complete my collection. I am a bit picky when it comes to these two ponies. Symbols need to be intact and complete with charm, no cancer or regrind, and I would also like for the hair to be in good condition, no frizzy or faded hair.
Sorry for being so picky, lol.

I think the last food exclusive they had was Muffin pony. I jumped on getting her the second she was released on the hasbro store. I've looked forward to seeing what the exclusive is every year since, but have passed on each of them. They need to hire a new creative team....

Thanks guys for the support!
Luckily, they agreed to refund me. I shipped the ring back today with a tracking number.

Last month I ordered a Triple Goddess ring off ebay. I had been wanting on for over a year, and finally found one in a style I liked. I was a little worried about their feedback, as it was 97% positive, and usually I dont go under 99%. But the negative feedback they had was due to slow shipping and not their product quality, so I chanced it. Big mistake. The ring took almost a month to be shipped. I understand that its a custom made item, but this was a very long time I thought. Once they shipped it the tracking number was either entered in wrong or was fake because it didnt work.
Finally receive the item today. The ring looks barely anything like the once pictured. The one pictured had a lot of detail to it, and looked like a very good quality. The one I received looks like a very cheap knockoff. Hardly any detail, the band is way thicker than the ring pictured, and having worked in a jewelry store and having made jewelry in the past, this does not look like sterling silver like it says in the description. It looks and feels like some find of base metal. I was kind of crushed by this actually, I was looking so forward to finally having the ring I wanted.
After doing some research, I also found that the picture they are using for the ring was stolen from a website that sells the ring pictured.
This is mainly a rant right now. I contacted the seller. I kept it civil,but let them know I was not happy and wanted to return the ring for a full refund. I attached pictures of the ring I received to the request as well.