Shipping changed when I went to pay! (resolved!)

[Watercolors]

Hopefully someone here will be able to help me resolve this.

I won an auction today on eBay. My winning bid was $5.00 and the shipping was $2.50, so that should equal $7.50 right? But when I go to pay for it, it says the shipping is $11.30! So it ends up being $16.30 somehow, and that's not a very good deal. Is this a glitch, or am I missing something? Here are screenshots...

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The auction page

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When I try to pay

What should I do?

Edit: Messaged the seller, he wasn't sure what happened but he sent me a new invoice with the original shipping cost, so all is well! Thanks for the advice!

[ponylady]

I am going to bump this over to Trader Support  for you  PL

Personally I would message your seller and ask? It never hurts especially when you clearly see a significant difference in shipping charges from the auction to invoice.

[Watercolors]

Sorry about posting in the wrong area, and thanks for moving it!

I actually just contacted the seller. I'm not sure who much is in their control but I told them if it's going to not be a price I was promised, I want to cancel the sale. I'm trying to contact eBay but not sure how to go about it exactly. I'm really hoping someone on here will know exactly what to do!

[ponylady]

Ebay doesn't just randomly give out postage prices unless the seller uses calculated shipping, and that could be exactly what happened. It's never accurate, believe me.  So your seller is going to have to look into it. I would wait to hear back from them.

Also if you want to cancel the sale the seller is going to have to agree to it first, otherwise you are under a binding contract and they can open a NPB against you. I am not saying they will but it's something that could happen and I want you to be aware of it. 

[LittleSpiffy]

The auction is for standard shipping.

The checkout is for express shipping.

[ponyqueen]

The auction is for standard shipping.

The checkout is for express shipping.

Good catch. Is there a hyperlink you can click to choose a different shipping speed?

[Ringlets]

The auction is for standard shipping.

The checkout is for express shipping.

Good catch. Is there a hyperlink you can click to choose a different shipping speed?

This and this

In your first screenshot of the auction you see the price for standard shipping - the $2.50
In your second one  where you are tring to pay, the shipping has changed to USPS Priority Mail Express at $11.30
Do you get a choice when you go to pay? sometimes there are various shipping methods offered and you can choose. Check at the bottom left of the screen when you try to pay , or for a drop down menu with options on the right side of the screen.
If you cant choose then definitely you need to work it out with your seller. sending them a message about it was the best thing to do   Please let us know how it goes

[Watercolors]

I noticed that as well, but it cannot be changed when I go to pay for the item I'll let you know as soon as the seller answers what they say.

[Sebby6]

Are you using a tablet? My Kindle and Ebay checkout are not friends at all, so if that's the case try using a desktop instead

[Watercolors]

Nope, I'm using a desktop pc!