eBay Buyer help...update...yikes

[elish2]

Well apparently because the item is marked as being not as described, ebay is making me pay the return shipping too...I am kind of at the point of whatever...

[ponylady]

That seems odd because on a disputed claim, the seller loses the outgoing shipping cost and the buyer loses the return shipping cost. If you drive to the next town and buy something at Costco or Target, return home and find it is defective, Costco and Target do not reimburse you for your gas when you drive back to return it. Why should a seller pay for return shipping?
 
There is no method for them to take the return shipping cost without seller consent.  There is a program called Managed Returns, that does just that, but seller must agree and opt into it. So I am finding it odd that Ebay is forcing you to pay for the return shipping if you are not opted into their return process???

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[elish2]

That seems odd because on a disputed claim, the seller loses the outgoing shipping cost and the buyer loses the return shipping cost. If you drive to the next town and buy something at Costco or Target, return home and find it is defective, Costco and Target do not reimburse you for your gas when you drive back to return it. Why should a seller pay for return shipping?
 
There is no method for them to take the return shipping cost without seller consent.  There is a program called Managed Returns, that does just that, but seller must agree and opt into it. So I am finding it odd that Ebay is forcing you to pay for the return shipping if you are not opted into their return process???.

I actually am lol I have it to make it easier for me to handle this sort of thing, this is the first return I have ever dealt with. Not to mention in this kind of issue....

[ponylady]

Ahhhh..then that makes sense 

I am not opted into it because I feel Ebay pushes me around enough that they don't need to handle my returns too.

[Navi]

Ahhhh..then that makes sense 

I am not opted into it because I feel Ebay pushes me around enough that they don't need to handle my returns too.

Yes, this exactly. They tried to get me to sign up for their return program, but.. I don't trust ebay to handle my stuff 

[LittleSpiffy]

Have you called Customer Support?  They're awfully nice and can help you sort this out.

You should not have to pay for return shipping.  This situation seems ridiculous.

[elish2]

Bump added an update at the bottom of the original post...

[ponylady]

I believe you need to take the appropriate steps and report her, even if it takes calling Ebay directly. They will handle it, plus you already have a previous issue with her. They will look at all communications between the two of you and she is basically in the outs...she bid, she won=bonding contract. No making you feel guilty, no excuses!!! Period.

I would seriously make Ebay aware of the situation elish , that way if she decides to be a butthead you have some repercussion.

[elish2]

I am definitely adding her to my banned list...she is so wishy-washy on winning items. I will see what I can do to heads up the situation with ebay...

[LittleKirara]

I would cancel all of her bids, refund the money that she just sent and block her.

[kezrob23]

^^ yep I'd do this too, but I'd contact eBay first and tell them that this is what I was going to do. Otherwise she'd contact them and have even more of a crazy winge!!

[Ringlets]

Her again?!    

I believe you need to take the appropriate steps and report her, even if it takes calling Ebay directly. They will handle it, plus you already have a previous issue with her. They will look at all communications between the two of you and she is basically in the outs...she bid, she won=bonding contract. No making you feel guilty, no excuses!!! Period.

I would seriously make Ebay aware of the situation elish , that way if she decides to be a butthead you have some repercussion.

This for sure ^^ !  and then make sure you block her

[Shenanigans]

Oh wow... I could barely understand everything she typed I hate text talk and if she really was texting then she could wait to get home to her keyboard and type up something coherent for a business transaction! Text talk really annoys me.

I hope things get sorted out and I'm definitely blocking her

[LittleSpiffy]

Someone was just added to my block list ^_^

[elish2]

Someone was just added to my block list ^_^

I know I should have remembered the first time....