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I reported the buyer for the rude comments to his/her buyers. I couldn't just do nothing about that; it was awful having to read that person's responses...
Yeah, they're a knot-head, but from the looks of it some of those people didn't even try to message the seller before leaving negative/neutral feedback. My favorite is the one who left neutral feedback with the only descriptor being "arrived safely". WTF? I'd be enraged, too.[language edit - SDS]