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I purchased two lots from the same seller on eBay on January 23rd. She agreed via pm to a discount as it is a large purchase and to combine shipping. Last Friday the items still hadn't shipped and the discount not processed so I sent a pm via eBay. Today at 5pm still no response and not shipped. EBay support gave me a number to call the seller that rang once then went to voicemail. I left a message. EBay says to open a dispute for a refund. I decided to give her until Wednesday to respond since emergencies do happen and there was a nasty storm.Should I give the seller more chance than that? It's quite a bit of money for me. I don't know if they're on the arena. I've never sold on eBay and don't know how difficult it is, but also can't take that much of a loss. Any advice from eBay sellers?
Quote from: Tak on February 01, 2016, 06:23:57 PMI purchased two lots from the same seller on eBay on January 23rd. She agreed via pm to a discount as it is a large purchase and to combine shipping. Last Friday the items still hadn't shipped and the discount not processed so I sent a pm via eBay. Today at 5pm still no response and not shipped. EBay support gave me a number to call the seller that rang once then went to voicemail. I left a message. EBay says to open a dispute for a refund. I decided to give her until Wednesday to respond since emergencies do happen and there was a nasty storm.Should I give the seller more chance than that? It's quite a bit of money for me. I don't know if they're on the arena. I've never sold on eBay and don't know how difficult it is, but also can't take that much of a loss. Any advice from eBay sellers?I would just open the dispute. If she mails them you can close the case.
I'm glad its sorted! you've had an unfortunate run of problems lately eh? about time things started to go right