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I apologize because I was someone who sang the praises of the Hikari figures based on my rainbow Stay Puft (who really has zero problems... I wasn't lying!) but...wow. That's bad.Although I think most people keep their figures in the boxes, which would explain the lack of complaints on the Funatic forums. I hardly ever see mentions of bad quality, which I guess makes sense if these people aren't looking at and inspecting the whole thing.You have every right to complain. Almost makes me want to cancel my metallic Rainbow Dash Hikari order.
Yeah, the placement in the box is very odd. Every other Hikari figure I've seen has looked just fine while displayed in the box. With the way Rainbow Dash is facing in this one, it seems like they just threw her in there without really thinking about how she'd look.I guess we'll wait until someone else pops up with the same figure and do some comparisons. Just like Galactica, I ordered the metallic one and those haven't shipped yet. Really hoping not to run into similar problems!
Okay - so there is another "in-hand" photo of regular dash on ebay- and I am not seeing the wing gaps or the line- (although the pony isn't out of box so it is hard to tell)So maybe yours (OP's) IS exceptionally flawed in which case you should definitely get a replacement
... it seems crazy to me that Popcultcha got these before anyone else !
is there a chance that the people you got it from, bought the rejects from places like tao bao? that's the only way i can see that kind of quality problem slipping through.didn't read what everyone wrote, but i would definitely complain and see if you can either exchange or get a refund.
"I am unable to return the item for a full refund, as the variations that you are dissatisfied with are not considered faults, and the item has been approved by the Quality Control Department at Funko."
EDIT: PopCultcha has replied to my message and said Quote"I am unable to return the item for a full refund, as the variations that you are dissatisfied with are not considered faults, and the item has been approved by the Quality Control Department at Funko."Well, I'm going to politely rip them a new one.
Quote from: Tulips on September 09, 2015, 12:43:48 AMEDIT: PopCultcha has replied to my message and said Quote"I am unable to return the item for a full refund, as the variations that you are dissatisfied with are not considered faults, and the item has been approved by the Quality Control Department at Funko."Well, I'm going to politely rip them a new one. What?!? :/ that is insane to me. Both in part of pop cultcha and funko. They should take it back because you are unsatisfied... That's just proper customer service. And what the heck, that's approved quality control?!
I find it weird that Funko has "gap" problems to begin with. Create piece of plastic #1 with peg. Create piece of plastic #2 with matching slot. Snap pieces of plastic together. This is not new technology, nor a difficult feat.