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What can I do? I sent the other bidder a second chance offer this morning but she already told me that she has since bought a different one and no longer wants this one. Will this EBay buyer get a strike against her if I go through the resolution center process? I'm so so so frustrated, I feel this buyer is being irresponsible; who bids on an item without reading either the description or item condition thoroughly? I don't want to wait another seven days just to sell this stupid bag that's brought me nothing but trouble
Respond to a cancellation request from a buyerA buyer can request to cancel a transaction within 1 hour of purchasing the item, even if they've already paid for the item.When a buyer asks to cancel a transaction, you have 3 business days to approve or decline the request.If you approve the cancellation request and the buyer has already paid for the item, you have 10 business days to refund the buyer.If your buyer cancels a purchase, they can't leave you negative or neutral Feedback or low detailed seller ratings about the transaction.
Receive a final value fee creditThe cancellation must be complete in order for you to receive a final value fee credit. To receive a final value fee credit, the cancellation request is complete when:The buyer's PayPal account is refunded in full, if the buyer paid with PayPal.The buyer confirms they received their refund, if they paid with a method other than PayPal.When the cancellation is complete, we credit the final value fee to your account 7 to 10 days after the cancellation request is complete. Learn more about requesting a final value fee credit.If you'd like your credit refunded to you, you can request a refund of your eBay credit balance.If you refunded the buyer and they haven't approved the cancellation, you can submit an Unpaid Item request in order to get your final value fees back.