Did I do this Wrong? Seller Won't Ship to Corrected Address

[skyrocketneko]

I bought a Buy it Now item, paid, and realized it was the wrong shipping address. I can only use the one I paid with for UPS, and not USPS. So I asked them to send to my PO Box, and now they say they can't. I don't know what to do to correct this. I'm getting upset because it was a SUPER amazing deal, but I almost feel like the seller knows this and regrets selling it to me. I already paid, what should I do to resolve this?

[ponylady]

They most likely will not ship to another address for the fact if you open an Item Not Received case, you will win. A seller must ship to the address provided when payment was made.

The only way I see around this is to have your seller refund your payment and then resubmit payment with the address you want it shipped to.

[skyrocketneko]

Ok, thank you! I will ask them to refund so I can repay.

[flying_narwhal]

They most likely will not ship to another address for the fact if you open an Item Not Received case, you will win. A seller must ship to the address provided when payment was made.

The only way I see around this is to have your seller refund your payment and then resubmit payment with the address you want it shipped to.

^^ This, I agree with ponylady. Please don't hold it against the seller,  I know it is a hassle but shipping to the address used at checkout is one of the only protections sellers on eBay have. Whenever I have buyers that request I ship to a different address after the fact I simply let them know I can't do this as it voids eBay's protection policy, I will refund their money, then send them an invoice which they can use to checkout with the correct address.

[skyrocketneko]

No, I won't hold it against the seller as long as they refund without issue so I can send a new payment. Hopefully there aren't any more issues. I feel bad I did it wrong. :/

[Ringlets]

Hopefully everything will be ok if you follow PL's advice the seller is only trying to protect himself/herself but don't worry about it - you didn't realize anything was wrong when you paid 

[skyrocketneko]

I resent a new payment. I'm so excited- can't wait to get my new cobra earrings.

[ponylady]

So glad you two were able to figure things out 

[Ringlets]

YAY! that's great news!