collapse

* Navigation

* User Info

 
 
Welcome, Guest. Please login or register.

* Who's Online

Author Topic: Did I do this Wrong? Seller Won't Ship to Corrected Address  (Read 636 times)

0 Members and 1 Guest are viewing this topic.

Offline skyrocketneko

  • Trade Count: (+68)
  • MOC Mimic
  • *****
  • Posts: 4701
  • Gender: Female
  • Sometimes I like to play with lizards.
    • View Profile
Did I do this Wrong? Seller Won't Ship to Corrected Address
« on: March 19, 2015, 08:19:46 AM »
I bought a Buy it Now item, paid, and realized it was the wrong shipping address. I can only use the one I paid with for UPS, and not USPS. So I asked them to send to my PO Box, and now they say they can't. I don't know what to do to correct this. I'm getting upset because it was a SUPER amazing deal, but I almost feel like the seller knows this and regrets selling it to me. I already paid, what should I do to resolve this?
visitors can't see pics , please register or login


CLICK ON CELESTIA FOR TONS OF SALES!

Offline ponylady

  • Trade Count: (+34)
  • MIB Licensing Show Pinkie Pie
  • ******
  • Posts: 11808
  • Gender: Female
    • View Profile
Re: Did I do this Wrong? Seller Won't Ship to Corrected Address
« Reply #1 on: March 19, 2015, 08:29:51 AM »
They most likely will not ship to another address for the fact if you open an Item Not Received case, you will win. A seller must ship to the address provided when payment was made.

The only way I see around this is to have your seller refund your payment and then resubmit payment with the address you want it shipped to.
:glitter:visitors can't see pics , please register or login
:glitter:
visitors can't see pics , please register or login

Thanks LordBlumiere  :heart: for my Baby Believe!
I love Ohio Meat Pie

Offline skyrocketneko

  • Trade Count: (+68)
  • MOC Mimic
  • *****
  • Posts: 4701
  • Gender: Female
  • Sometimes I like to play with lizards.
    • View Profile
Re: Did I do this Wrong? Seller Won't Ship to Corrected Address
« Reply #2 on: March 19, 2015, 08:36:01 AM »
Ok, thank you! I will ask them to refund so I can repay.
visitors can't see pics , please register or login


CLICK ON CELESTIA FOR TONS OF SALES!

Offline flying_narwhal

  • Trade Count: (0)
  • Brush N Grow Pony
  • ***
  • Posts: 294
    • View Profile
    • My Etsy Store
Re: Did I do this Wrong? Seller Won't Ship to Corrected Address
« Reply #3 on: March 19, 2015, 09:54:03 AM »
They most likely will not ship to another address for the fact if you open an Item Not Received case, you will win. A seller must ship to the address provided when payment was made.

The only way I see around this is to have your seller refund your payment and then resubmit payment with the address you want it shipped to.

^^ This, I agree with ponylady. Please don't hold it against the seller,  I know it is a hassle but shipping to the address used at checkout is one of the only protections sellers on eBay have. Whenever I have buyers that request I ship to a different address after the fact I simply let them know I can't do this as it voids eBay's protection policy, I will refund their money, then send them an invoice which they can use to checkout with the correct address.

Offline skyrocketneko

  • Trade Count: (+68)
  • MOC Mimic
  • *****
  • Posts: 4701
  • Gender: Female
  • Sometimes I like to play with lizards.
    • View Profile
Re: Did I do this Wrong? Seller Won't Ship to Corrected Address
« Reply #4 on: March 19, 2015, 11:38:46 AM »
No, I won't hold it against the seller as long as they refund without issue so I can send a new payment. Hopefully there aren't any more issues. I feel bad I did it wrong. :/
visitors can't see pics , please register or login


CLICK ON CELESTIA FOR TONS OF SALES!

Offline Ringlets

  • Mrs. Chief
  • Trade Count: (+182)
  • Penguin Goddess Minion
  • ******
  • Posts: 59284
  • Gender: Female
  • Be yourself, dare to dream!
    • View Profile
Re: Did I do this Wrong? Seller Won't Ship to Corrected Address
« Reply #5 on: March 20, 2015, 05:40:11 AM »
Hopefully everything will be ok if you follow PL's advice :) the seller is only trying to protect himself/herself but don't worry about it - you didn't realize anything was wrong when you paid  :hug:
visitors can't see pics , please register or login

:heart: Wanted:heart:
:glitter: :heart: :glitter: CHIEF LOVES RINGLETS FOREVER :glitter: :heart: :glitter:

Offline skyrocketneko

  • Trade Count: (+68)
  • MOC Mimic
  • *****
  • Posts: 4701
  • Gender: Female
  • Sometimes I like to play with lizards.
    • View Profile
Re: Did I do this Wrong? Seller Won't Ship to Corrected Address
« Reply #6 on: March 20, 2015, 06:02:39 AM »
I resent a new payment. I'm so excited- can't wait to get my new cobra earrings. :)
visitors can't see pics , please register or login


CLICK ON CELESTIA FOR TONS OF SALES!

Offline ponylady

  • Trade Count: (+34)
  • MIB Licensing Show Pinkie Pie
  • ******
  • Posts: 11808
  • Gender: Female
    • View Profile
Re: Did I do this Wrong? Seller Won't Ship to Corrected Address
« Reply #7 on: March 21, 2015, 02:15:54 AM »
So glad you two were able to figure things out  :hearts:
:glitter:visitors can't see pics , please register or login
:glitter:
visitors can't see pics , please register or login

Thanks LordBlumiere  :heart: for my Baby Believe!
I love Ohio Meat Pie

Offline Ringlets

  • Mrs. Chief
  • Trade Count: (+182)
  • Penguin Goddess Minion
  • ******
  • Posts: 59284
  • Gender: Female
  • Be yourself, dare to dream!
    • View Profile
Re: Did I do this Wrong? Seller Won't Ship to Corrected Address
« Reply #8 on: March 21, 2015, 05:42:45 AM »
YAY! that's great news! :cheer:  :happy:  :frolic:  :bigups: 
visitors can't see pics , please register or login

:heart: Wanted:heart:
:glitter: :heart: :glitter: CHIEF LOVES RINGLETS FOREVER :glitter: :heart: :glitter:

 

SimplePortal 2.3.5 © 2008-2012, SimplePortal