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ALSO. Anyone with the Classic Anna unboxed: have you cut the ties holding her hair to her cape? How did you manage it without damaging either? I really want to be able to adjust her hair/have her try on different clothes, but I can't figure this out. :/ Any advice?
So I just wanted to give you guys an update on my shipping issue, in case anyone else runs into the same problem. (I was the one who was in too much of a rush to place my order for LE Elsa before she sold out that I didn't notice you needed a code for the free shipping deal.) I knew I wouldn't be able to call the next day because of work, so I sent customer support an email. They sent me a polite email back saying that I was out of luck.I figured their call center wouldn't be open on weekends, so I didn't try actually calling them until today. The woman I spoke with said that they couldn't reverse the shipping charge because the order was already processed. (Even though the doll isn't released for another 2 or 3 months...) and that they changed their policy so they can't offer gift cards or refunds after the fact anymore. But then she said as a one-time thing, I could have a $10 gift card e-mailed to me to help cover the cost of shipping. (Shipping for me was $13.) So, I'm happy enough with that. I had been feeling a little bitter about the whole thing (even though I realize it was my fault) because I've spent obscene amounts of money at the Disney Store lately, and the shipping and sales tax added 25% to the doll's cost...But we're all good now So, if Mom e-mail!Customer Service doesn't give you the answer you want, ask Dad phone!Customer Service
Not really a doll thing but it is Disney princess thing. Seen it on Facebook and had to share with you guys. visitors can't see pics , please register or login
And us that spend tons of money on Disney online should have free shipping for life LOL
LOL I really did love Disney's little dig at itself there when she said it.
Congrats on the Mulan Animator Doll with her pet! My store still has a few Auroras and Cinerellas with their pets last I checked. My store only had LE Anna on display. I hope they get Elsa soon so I can oggle over her.
I got my Hans and Kristoff dolls and tiaras in today, yay! Disney has gone crazy with the freckles though Why do they have to put freckles on ALL the dolls? They just look odd to me, especially on Hans. They're ok on Kristoff because they're very light and actually look like freckles. But poor Hans looks like he has acne I may take some acetone to them...Did anyone else order the Art of Frozen book? I called Disney to ask why it didn't come in with the rest of the stuff and they said it would be a one to two week shipping time because I guess it's coming from a publisher or something? I couldn't understand her because she had a thick accent Did anyone else have to wait a long time to get it?