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Author Topic: Any one have COntact email for mattel?  (Read 351 times)

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Offline mistic_imp

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Any one have COntact email for mattel?
« on: July 29, 2012, 08:48:11 PM »
 Hi all, just wondering if any one has the customer service email or contact info for mattel regarding monster high.  I bought an abbey for my niece and she broke, so i wanna see if they will replace.

 if someone could post there contact info that would be really awesome.

Offline Icicle

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Re: Any one have COntact email for mattel?
« Reply #1 on: July 29, 2012, 10:08:22 PM »
http://service.mattel.com/us/EmailContact.aspx

There ya go! Good luck, I've had amazing service with dealing with damaged/less than perfect dolls so hopefully you have similar luck and they can replace her for your niece!

Offline mistic_imp

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Re: Any one have COntact email for mattel?
« Reply #2 on: July 30, 2012, 04:37:15 PM »
OH thank you thank you! I'll email them  right away.    I hope we have luck too! She is totally bummed about her legless abbey ..  :(   

Offline SwordPony

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Re: Any one have COntact email for mattel?
« Reply #3 on: July 30, 2012, 04:38:47 PM »
I've had horriable luck out of Mattel wanting to do anything for me. So I hope you have better luck.

 

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