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I'm currently waiting for a doll, but I don't know who before the holidays I have ordered 3 MH dolls, and the package arrived with only 2 of them in it (it was intact). I immediately contacted the seller, who told me they have already noticed the issue and have already sent the third doll my way. however, when I opened up the second package I found another dolly in it - moreover, with a nasty, non-removable ink stain all over her face (must have been the stamp they used to add the sender's address). the seller said noone else reported a switch, and this was the last doll left in their shop (duh! I can imagine how someone just sneaked away with one accidentally included extra doll I paid for), and in the end we agreed in that I will send the doll back, and will get a new one the next time they receive a dolly lot, which will be in 2 months. obviously I don't know if it will contain the exact doll I ordered or not, but I assume I will be able to choose from at least a few, so I hope I will find someone I like and will be worth all this fuss.