I had a really bad experience this Etsy seller. I was in a time crunch because my first seller for a swap fell through towards the end of the shopping period. I found what I was looking for on Etsy, and Redhotvintage81 agreed to ship to me in Canada. Almost 3 weeks after I bought and paid for the item, they messaged me saying they were going to ship "soon", at which point I was freaking out, and trying to find what I needed anywhere else. I shipped the rest of my swap package without this pony, hoping it would still come soon.
As the 45 day window approached, I still didn't have it. I filed a claim through paypal. The seller never responded, and paypal refunded my money. The seller then messaged me saying that they were sorry I hadn't gotten it and they would look into it. It's been a week, and I've heard nothing more from them. They now have several neutrals and a negative from people who say that the seller never shipped, or forgot to ship until they were reminded. I filed a complaint through etsy, as the seller never responded to me, and I'd ideally like to pay them and get the pony.
My suspicion, based on their other feedback and lack of communication is that they just never sent it. I don't know if it's a scam, or just a really disorganized seller, but they are one to avoid.
-Back to the drawing board for me =/