Tracking number issues? K quick update

[NovelNerd]

I think someone posted this before, but I had trouble finding it. I sent some packages out last weekend (well wife did for me), and I just wanted to check on the progress and where the packages were at. When I type in the number it just says "cannot use this number ect". Is anyone else having trouble with the USPS tracking site?

Alright looking at the two things that were sent. One package was sent uninsured but has a tracking number. That one works. The other package was sent insured, but they told her it could not have tracking on it due to the insurance. The number on the side of the ticket is supposed to work as the tracking number? Does this sound right? I'm a little thrown off by that.

[ponylady]

I just checked a package and it worked for me. 

I know there have been a couple threads recently about their site having some issues.  It's probably just a glitch though.  I would check maybe later today or tomorrow and see if it works.

[NovelNerd]

Well little update which is weird now I'm all kinds of confused.

[Breyer600]

I've never heard of not being able to add tracking to an insured package.    I know I've sent Priority packages with both any number of times; I don't think I've used both on a First Class one but can't imagine why it wouldn't be allowed.  In fact, I just checked the USPS and it specifically says insurance can be combined with delivery confirmation.  https://www.usps.com/send/insurance-and-extra-services.htm?

The insurance number will not track on the website - I've tried on a couple of items before.  I believe they do keep a record of it being delivered, but you'd have to request that information.  I'm not sure if they have intermediary updates or just the actual delivery as I've never bothered to request the info from them. 

[NovelNerd]

I've never heard of not being able to add tracking to an insured package.    I know I've sent Priority packages with both any number of times; I don't think I've used both on a First Class one but can't imagine why it wouldn't be allowed.  In fact, I just checked the USPS and it specifically says insurance can be combined with delivery confirmation.  https://www.usps.com/send/insurance-and-extra-services.htm?

The insurance number will not track on the website - I've tried on a couple of items before.  I believe they do keep a record of it being delivered, but you'd have to request that information.  I'm not sure if they have intermediary updates or just the actual delivery as I've never bothered to request the info from them.

This just means they were being jerks and not wanting to deal with it. I didn't take my own packages since I've been so sick, but my wife took them. I had one package that was for a swap that I asked her to have insurance put on it and tracked. The other box was just being sent to someone and needed tracking.

They put tracking on the small box and insurance on the other box. It does have a number on the side like a confirmation number, but I'm assuming that's just the number for the package. What my wife told me they said to her was that having the two packages if she got confirmation on the one box she couldn't have insurance. They then told her that the insurance number would serve as a tracking number.....I hate our post office.

They say weird stuff all the time. Should I be worried then? I mean long as the package is insured then supposedly I should be alright? I did want to be able to check my swap partner's items progress though. This worries me.

[Breyer600]

No, don't worry; you should be fine.    I've sent a couple very high value packages with only insurance before, and it just meant I couldn't see the progress online.  If there is a problem (unlikely), the insurance would cover you.  I've even seen people recommend to not get delivery confirmation on insured packages because if it were to be delivered to the wrong place or stolen from the porch/mailbox, they won't honor the insurance claim for the loss since according to their records it was delivered.

Some postal workers don't really know that much about the services offered.  I've had people at our post office tell me wrong information as well.  The most recent being that they couldn't scan the "scan form" that is intended to prove a package was accepted at the post office when you print postage online through their site.    Probably the worst thing that I've seen them do though was when I took a delivery confirmation form to them and the girl at the desk wasn't able to get that one to scan so she scanned a new form and proceeded to put the one that didn't work on the package itself.     Not surprisingly, that package never did show up as delivered in the system. (It arrived just fine though.) 

[Lorelei Redfern]

i know when i called the post office to figure out  why  it said that it hadnt left  my local post office  when it was suppsoed to delvier that day.  i was all kidsn of worried.  but apperntly even if you have delviery confirmation. on most you can track it.. but apperntly  on  certain ones youc an't track it.  it only confirms when it makes it there. 

and i know sometimes you cante ven use the  tracking number for 24 horus

[DJOctaviaSymphony]

That has happened to me several times as well. Usually within close range to when it was sent and then it finally shows up on the site alas USPS does what it will.