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hey everypony, if you contact the shout factory and give them proof of purchase they will send you replacement dvds for free! and you do not have to send the defective disks back, you can keep them. how awsome it that? I contacted them and they said they will have my replacement dvds in the mail in a week .
Quote from: mlpfan on March 05, 2012, 05:34:20 PMhey everypony, if you contact the shout factory and give them proof of purchase they will send you replacement dvds for free! and you do not have to send the defective disks back, you can keep them. how awsome it that? I contacted them and they said they will have my replacement dvds in the mail in a week . What about overseas buyers? Will they send out of the US? I bought the DVD off Amazon and am waiting on it, but I'm worried that they will not honor my warranty since I'm buying it outside of the intended territory.
I'm glad they're offering replacements; I hope the replacements fix the issue!
I e-mailed them about it, but haven't had a response yet. How did you contact them and how long did it take to get a response, mlpfan?