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You can try soaking in liquid fabric softener for the tail. I had a pony bride and after many soaks her hair became pretty nice again. I just left her sitting with her hair in a bowl of it and after awhile I would wash it out and check and then resoak if needed.
for extreme frizz we have used a electric flat iron (for ladies hair) on a few strands at a time with lots of diluted conditioner to defrizz. it takes patience and you have to be careful.I have success pics here somewhere I can post.
Is the stuff in the mane red or brown? If it's brown it may be rust from a ponytail holder. I've had luck with toothpaste removing rust from a mane or tail.
If it's lipstick in the mane, you could try blotting the stain with rubbing (ethyl/isopropyl) alcohol to see if that budges it.If it's nail polish, you could try acetone or ethyl acetate, but as always be careful with it around painted areas.Unfortunately, one of nylon's lovely qualities is its readiness to suck up dyes. If the hair itself has absorbed the red color, there may be little that you can do at this point. Rit makes a dye-remover, but that has the possibility of stripping all color out of her mane, not just the red. Best of luck!