PO opened my box and lost contents?

[Galactica]

Can you provide proof to ebay (in the event she proceeds with opening a case)

that the insurance funds will go straight to her?

[skyrocketneko]

Yes- I have the claim that I set up.  I  can log in at any time to give all of the details to anyone. 

[Galactica]

Hopefully you can talk your buyer into being patient, but otherwise you might need everything you have.

[skyrocketneko]

Well, the claim has been approved, so she should be getting her refund soon. I'm going to hope this is over soon.
 
I actually just had another buyer win another auction and wanted to send a check. That's not going to work- I am displaced and have no access to my regular bank around here.

AND I've only sold 4 items on eBay lately! Half of those are problems!  If it wasn't for the money, I wouldn't be selling there. UGH.