Post office was no help. The told him they couldn't give him a copy of the receipt or the customs form but they didn't say why and he didn't ask. All they told him was that it was likely held up in customs. I hope that's the case and it shows up soon.
shelti- when you mark Other what do you write out beside it? Also, do packages marked Other make it through customs easier than merchandise packages? I'm just wondering what I can do to make the process better for my buyers while not violating any laws.
Thanks for all the advice and well wishes, everyone!