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The Dollhouse / Re: Monster High Glue Seepage Thread
« on: August 30, 2012, 09:37:43 AM »
All right. I was totally waiting for this thread.

I just went through this with two each of Rochelle and Signature Operetta, all Indonesian. (Mattel sent replacements, thank goodness, and then followed up with vouchers because omg.) Operetta #1 had the beginnings of an issue at the bottom of her scalp, but it hadn't gotten too bad.  Rochelle #1 worsened over the space of a couple days from moderately sticky scalp to discoloration down several millimeters of hair, to oozing a bunch of glue onto my shirt while I was on the phone with Mattel. Luckily, I work near home, so was able to run and change!

Operetta #2 was not squirting ooze at me the way Rochelle was, but was downright adhesive straight out of the box, about halfway down her hair. Rochelle #2 had a stain on the box, some odor and some tackiness/oiliness (enough to suggest seepage had begun and that it wasn't just production oils), but nothing serious yet.

Mattel CS told me that the glue squirt on my clothes was water-soluble when I asked how to wash that out. A standard warm water cycle dealt with the worst of things. So if you wanted reinforcement that water was aggravating uncured glue, there you go: warm water, laundry detergent (Free and Clear All pacs, I think).

I took pictures of the crap in Rochelle's head (why dispose of the doll when you can tell yourself you'll learn to reroot her?). The glue right up against her head was all tack, all the time. Most of the rest had dried properly and didn't soften in water, suggesting to me that there wasn't any air left to allow proper curing.

So, there's that. Hi! I lurk.  ^.^

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