This topic has been moved to Toy Box & Games Cupboard.

http://mlparena.com/index.php?topic=395442.0

Thank you guys for the support!! It really does help!!

*hugs Cherry*   What a stressful situation    I do think that Mimic will turn up eventually. As mentioned it's rare for an item to not show up at all unless the address part of the packaging is completely messed up (both addresses, otherwise the pony will either go to the buyer eventually or make her way back to you in the US .. it may take a couple of months. 2 - 3 months I've known it to happen in the past 

  Thanks, Hun. Once upon a time, a long, long time ago I had a package go missing overseas (I believe it was Europe-bound and made it there) that traveled the globe for four months before coming back to me! I would like to hope that Mimic is not fated to spend eternity in that dark box!


  Now that I have gotten over the situation a little I did want to post one last time and add some clarification to this post. This is an abridged version of the transaction in its entirety:

  The shipping service my buyer paid for came with tracking and some insurance, although it was not sent Priority. She was shipped Mar 1st. Tracking shows the package leaving the US and then scanned into the UK tracking system three times in two different locations. The last scan was Mar 7th. I contacted my buyer on the 22nd inquiring about the pony. My buyer said she had been busy, no had not received the package and would check with her postal service. She got back with me in a couple of days and said that she was told by the post that the parcel was lost and she requested "a resolution" from me at that time. I then instructed her to contact eBay and begin a case/dispute and let eBay know that the package was lost in transit. Once the case was opened my Paypal account then showed a negative balance for the amount of her payment to me. I added tracking to the case and we were required to wait until past the shipping window for eBay to step in. Once eBay stepped in they favored my Buyer who then, of course, "won the dispute." My Paypal account was "debited the money that she paid me on the original purchase" aka, the negative balance remained.
I then tried to contact my buyer again to get a confirmation that she did indeed receive her refund, but she has not responded in several days, so I am assuming that she did.

At this point, I contacted eBay and Paypal. And this is where it gets fun; eBay said I needed to take it up with Paypal. Paypal said I needed to take it up with the shipping services. I contacted the Royal Mail and was told that I needed to contact the original posting company. And of course, when I spoke with USPS they said they have fulfilled their shipping services once it gets to customs, which tracking shows it obviously did.

I've done this dance before. I cannot speak for others who use USPS in their areas but in mine, it is damn near impossible to get reimbursement for a claim, regardless of whether or not it was lost in the domestic US. And once it goes outside of the States everybody passes the buck and the seller/shipper has very little to no recourse. Except to pray that the merch comes back one fine day.

So, I'll pray for Mimic. If she ever comes back to me I will update this thread. And again, thanks for all the support while I've dealt with this ick. I've appreciated it.

Damn, I totally forgot how fast these TS posts move! I should have had my coffee before I made my original post! LMAO

Thanks for the link Taffeta. USPS only tells me so much once the package reached the UK; the Royal Mail sites last track on the package:

"Item has left our International Processing Centre
Heathrow Worldwide Distribution Centre, United Kingdom"

I think it's safe to say that it's lost, but I have had things delivered to me personally that were never tracked properly in the system and "never arrived" according to tracking, so it is possible that the buyer has the pony. I do, however, prefer to give people the benefit of the doubt in these situations. Her communication has been great and I don't really get any red flags from the situation. If she's scamming, there's no real way to prove it and frankly, she's the one that will have to deal with the karma, not me, so..

Also, I will say that my OP comments may have been rash; I have had stuff go missing shipped domestic, too. It was a 6AM, pre-coffee, "WTH? I have a -$150 balance in my Paypal??!" post. And needless to say, I was rather ill with the situation. I'm still not sure I'll be posting HTFs overseas in a hurry, the risk just seems too high. Even with loads of coverage, I still have a hard time dealing with the loss of the collectible. And selling over the last +10 years I can say without a doubt I have had more go missing overseas than inside the US. Much more domestic damage, but less loss.

Anyways, I'm sure I missed something or someone's question/ comment. I ~think~ we are both covered by eBay/Paypal in this particular case. I don't understand exactly why I have a hold on my funds and yet she has not yet received a refund, but whatever. I know that they have their date-minded hoops they like us to jump through. And I understand they deal with a lot of fraud and dishonesty so I don't mind following the rules... As I said in the OP, I am just aggravated. End of story.

I'll keep you guys posted..

I can't weigh in as I have no experience with this line. But, I will say that I'd give the edge to Harley!

Glad you figured it out!

I've had both these beautiful rainbow HQG1C boys for months now. Finally, they are all finished and ready for sharing!

visitors can't see pics , please register or login


(I'll be posting pictures here in two minutes, Turkish.... If I can figure out How To Share My Pictures!!!)

Lots of pics in this album, anyways.
https://photos.app.goo.gl/aMWEfwCmUb22crGj6

My 1st HQG1C OOAK!
visitors can't see pics , please register or login

She was a hand-dyed Puppy Love base, rehaired with a hand-dyed blend of nylon hair from Dollyhair. She has been accented with Swarovski crystals and GitD accents on her symbols.
She is currently available on eBay,
https://www.ebay.com/itm/283111483247