I graduated in 2007 as a English Lit / Studio Art major and spent 5 years as a proofreader before moving to my current graphic designer job in the same company. I was lucky that my boss was willing to take a chance on me (it also helped that 1. they were kind of desperate with 2 designer openings that they were having trouble filling and 2. they had seen that I had some artistic skill based on random projects I had done over the years.) It also did help that I had a solid foundation in the company branding from my years as a proofreader, so at least I didn't have to learn all that as well.
As far as software, I literally learned "on the job"
I started out with Quark (& Photoshop and Illustrator), only to have the company switch to InDesign for page layout after I had been here only a year and a half. So then I had to learn that from the ground up. And I am still learning. But I know enough now to do my job, and if I ever run into any issues I have a whole team of other designers I can ask or I can use google and usually come up with a solution.
So I think that you being out of school 10 years isn't a big deal, especially if you've proven that you are a fast learner. I'd try to get your hands on an older version of InDesign if possible (or pony up for the subscription for CS6) and just play around - watch tutorials on youtube! Anything to get a basic grasp of things. And then the next time there is an opening in your company (or somewhere else) perhaps you could apply and just let them know that you've been working on it on your own - and that you can learn on the job!
Just to note - I am a strictly print designer, so I'm not sure how much of what I just said would go for web. Obviously you'd need a much wider skill set if you were going to do web as well.
eta I put the wrong date - I graduated from college in 2007 not 2003 LOL. Trying to make myself older.
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