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Off Topic / Re: if you like spiders

« on: May 28, 2013, 02:02:25 AM »

How cute!

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Off Topic / Re: Anyone play World of Warcraft?

« on: May 28, 2013, 02:01:43 AM »

I have been playing for about 8 years now. My main char is a Nightelf Hunter, but I'm leveling my Shaman right now. Elemental is so much fun! <3

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Wanted! / Re: Naraya's current wanted list (Sundae Bests, Bowtie, Argie Twilight)

« on: May 24, 2013, 02:21:52 PM »

bump

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Trader & Shipping Support / Re: Disappointing transaction on Ebay - advice?

« on: April 28, 2013, 06:37:28 AM »

I haven't heard anything from her since I left the neutral. I'm quite relieved about that.

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Trader & Shipping Support / Re: Disappointing transaction on Ebay - advice?

« on: April 24, 2013, 01:22:41 PM »

Thank you all for your advice! I left a neutral now. I hope she won't send me any threatening messages or give me a negative now. I just want to put an end to this transaction.

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Trader & Shipping Support / Re: Disappointing transaction on Ebay - advice?

« on: April 23, 2013, 11:40:05 PM »

I took her offer. I'm not completely happy with this, but I wanted to keep the pony. I'm not sure what to do with feedback now. She appologized for the delay in shipping and she sent me a small refund. As an alternative she offered a return for a full refund.

So, can I still give her a neutral or do I have to give a positive for that? (I'd rather give her no feedback at all than a positive one.)

At least I learned two things from this:

1. In the future I will ask all the questions that come to my mind when buying a pony with a three word description.
2. I won't buy anything from this person again. Never ever!

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Trader & Shipping Support / Re: Disappointing transaction on Ebay - advice?

« on: April 23, 2013, 08:40:09 AM »

@lovesbabysquirmy: PMed you.

@tulagirl: I'm quite sure it's the same pony. The mane has two rows of plugs and the shortened streaks are all in one of those 2 rows. You can comb the mane in a way that hides the haircut and I guess that's what she did in her photo.

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Trader & Shipping Support / Re: Disappointing transaction on Ebay - advice?

« on: April 23, 2013, 01:17:40 AM »

Thank you, Galactica, for searching for the picture. That's her.

I was aware that she would not be minty when I bought her. I didn't expect her to be - I have never seen a Mexican pony that was really really mint. And I could ignore the head and the symblos, but the haircut bugs me. Here's a picture - don't you think a (former) collector like her should have noticed?

visitors can't see pics , please register or login

The seller responded and she said that the pony was the most beautiful version of Mexican Peppermint Crunch that she had a ever seen. And she stated that I should have asked questions before buying the pony. But if she states that she hadn't seen this haircut, how would asking for a haircut been any better?

Well, she isn't offering anything. No return, no partial refund. So it seems that I only have 2 options: open a case against her and make her take the pony back. Or leaving neutral feedback. (I think a negative isn't appropriate, is it?) *sigh* I sent her one last message containing the picture of the haircut and telling her that I only want a samll part of the sum as a refund. We'll see....

But sorry, if she isn't willing to cooperate, I can't give her a positive for that! (I didn't say that to her because it sounded like a threat.)

EDIT: She is now offering a refund of 5 GBP - should I accept? (The total for the pony would have been 43 GBP then which equals 65 USD.)

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Trader & Shipping Support / Disappointing transaction on Ebay - advice?

« on: April 22, 2013, 02:18:09 PM »

4 weeks ago I purchased Mexican Peppermint Crunch from Ebay - well, I guess I overpaid a bit, but that was okay since I really wanted this pony for my Sundae Best army. So I waited and waited and there was nothing in the mail. (The seller is located in the UK, I'm in Germany.) On April 17th(!) the pony was finally marked as "shipped" on Ebay. So I wrote a message to the seller, asking if it was true that she sent the pony about 3,5 weeks after my immediate payment via Paypal. She responded yes and that she was sorry, someone in her family had died.

I thought: well, that sounds fishy to me, but I didn't want to judge her. So today the pony arrived and I can only say that she was misrepresented. On the picture in the auction she looked nice and I know that the condition of Mexican ponies can be quite bad. The seller stated that she was in "gorgeous condition" so I was tempted. I guess that was a bad idea: several streaks of her mane are cut, the head is nearly loose and there are stains on the symbol. I'd say she is in okay condition, but not gorgeous.

So I wrote a message to the seller stating that I'm not happy with the pony's condition. And she is playing dumb! She said that she hadn't seen any flaws, that she looked totally fine to her. But the haircut is obvious and so is the loose head! Even my fiancé, who has no knowledge about such things, said: "Look at her head!"And I know that the seller buys and sells ponies frequently, so I think that she knows very well about collecting and the value of ponies. I also searched her Ebay name here at the Arena and found out that she seems to like telling stories like the one with the loss of a family member.

So, what should I do now? I'd like to keep the pony, so I asked for a partial refund. In my first mail she didn't answer my question about it, so I asked again today. If she doesn't respond properly in her next message, I think I will file a case against her.

What do you think? Am I right to do so? Am I a bad person for thinking that she is lying to me and playing dumb about the pony's condition? And what would you do?

Any advice is appreciated - thanks in advance!

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