The MLP Arena

Pony Talk => Pony Corral => Topic started by: forever_cuddles on October 17, 2017, 05:52:14 PM

Title: Ebay pony listings gripes
Post by: forever_cuddles on October 17, 2017, 05:52:14 PM
I'm sure we all spend our fair share of time on Ebay looking for ponies. I've been getting very frustrated with the way a lot of Ebay sellers represent their products. Instead of taking the time to list their ponies' flaws, they'll only use one or two shoddy photos, and tell the buyer to judge for themselves, or say what you see is what you get. It's extremely hard to see all of a pony's flaws in a couple of bad photos, so I usually never give these sellers my business, but some of them appear to be longtime successful Ebay sellers, so I'm really stumped as to how they've built up such a great business with such minimal effort at representing their products. Anyhow, just needed to rant.
Title: Re: Ebay pony listings gripes
Post by: invaderhorizongreen on October 17, 2017, 06:39:33 PM
Sounds like they are preying on peoples buy it now feeling.
Title: Re: Ebay pony listings gripes
Post by: Ponyfan on October 17, 2017, 07:14:51 PM
This reminds of when I saw a Baby Ember on Ebay once and politely asked the seller if they were any flaws that weren't visible in the photos. I got a rude message back that basically said "It's an old toy! Of course it's going to be dirty!"

Ponyfan
Title: Re: Ebay pony listings gripes
Post by: Tulips on October 17, 2017, 07:59:22 PM
Not pony related but I recently had a similar frustration while looking for second-hand items on gumtree and feel like joining in the ranting about silly sellers.

I found a local selling a collapsible pet carrier, with this listing info: 'used, check pictures for condition'... well I squinted at the strategically angled photos then sent them a message asking specifically if the door zipper was damaged in an exact position or if it was a trick of the camera angle. Lo and behold they replied that the zipper was chewed where I suspected and couldn't close, therefore the carrier was insecure and unfit for its purpose. Why not just say that in the listing?! It's pickup only, they can't scam people into buying broken items in person, just waste their time ugh.

In addition to that are sellers who post a picture of a piece of furniture but don't have any information about its dimensions. I know what I can fit in the boot of my car, if I didn't have to message every single seller to ask for dimensions I'd save myself a lot of time. Do they not own a tape measurer? (I bought one first week after moving to the new house lol)

You'd think sellers would actually save time by providing the extra detail upfront and not have to answer the same questions a few dozen times, or potentially have unhappy customers wanting returns because of their insufficient listing details. Does eBay protect sellers or buyers in cases like this?

Sorry I was a bit off topic, but it's not just pony sellers who seem to be getting lazier.
Title: Re: Ebay pony listings gripes
Post by: legodrew on October 17, 2017, 09:05:45 PM
And no Haven Bay listings  :cry:
Title: Re: Ebay pony listings gripes
Post by: TheBeatlesPkmnFan42 on October 17, 2017, 09:55:09 PM
I haven't actually gotten many ponies off eBay (just a G1 lot years and years ago which were my first ever G1s), but I do browse eBay a lot for them. A big pet peeve I notice I have is when I see ponies with very easily fixable issues like surface dirt or a mark that can obviously be erased with a Magic Eraser. There seem to be a lot of sellers on eBay that are just too lazy to bother doing simple cleaning on a toy before selling them.

This reminds of when I saw a Baby Ember on Ebay once and politely asked the seller if they were any flaws that weren't visible in the photos. I got a rude message back that basically said "It's an old toy! Of course it's going to be dirty!"

Ponyfan


Yikes, people are rude!
Title: Re: Ebay pony listings gripes
Post by: NightGliderSA on October 18, 2017, 01:18:21 AM
I haven't actually gotten many ponies off eBay (just a G1 lot years and years ago which were my first ever G1s), but I do browse eBay a lot for them. A big pet peeve I notice I have is when I see ponies with very easily fixable issues like surface dirt or a mark that can obviously be erased with a Magic Eraser. There seem to be a lot of sellers on eBay that are just too lazy to bother doing simple cleaning on a toy before selling them.

This reminds of when I saw a Baby Ember on Ebay once and politely asked the seller if they were any flaws that weren't visible in the photos. I got a rude message back that basically said "It's an old toy! Of course it's going to be dirty!"

Ponyfan


Yikes, people are rude!

I wonder why people, who want to sell to you, choose to be so rude? On the other hand I do not mind getting a grubby pony as I get a lot of pleasure out of spa day-ing the heck out of her and making her all pretty again  :)
Title: Re: Ebay pony listings gripes
Post by: forever_cuddles on October 18, 2017, 09:26:08 AM
So many great replies on this thread! I'm glad I'm not the only one who gets frustrated by lazy or rude sellers. Since it is much easier to spot issues with a pony in person than in photos, I always appreciate if a seller can at least mention possible tail rust or missing hair plugs. Or if they are only going to show photos and have no description, then those better be awesome photos and more than just two! I've tried messaging these types of sellers before with additional questions, and usually (at least with Ebay sellers), I get no response. The sellers on Etsy are much more pleasant to deal with, but the prices are often higher, and not as many ponies are listed through Etsy unfortunately.
Title: Re: Ebay pony listings gripes
Post by: Taxel on October 18, 2017, 09:51:57 AM
I mean honestly, I'm at the point where its too much work to keep listing every single teeny tiny flaw on every. single. pony. when I sell (on the Arena, not eBay). I provide an excessive number of high quality photos for buyers to look through though and of course list any large issues. But I don't blame anyone who doesn't have an hour to spend meticulously looking over one single pony and listing all the tiny things people might complain about.

There's no excuse for crappy photos or rudeness when you're trying to sell something but honestly I think some people expect far too much from people outside the community. Someone who doesn't collect MLP won't know or care what cancer, smooze, or regrind are. They're not going to list every ding, scrape, or scratch. Most people in the world just see ponies as children's toys, because they are, and aren't ever going to devote the kind of time/effort needed to learn all the ins and outs of pony problems to sell some dirty old toys on eBay. Its annoying for us, sure, but that's the price we pay to try and get good deals buying from people who don't know what they've got :P
Title: Re: Ebay pony listings gripes
Post by: LadyMoondancer on October 18, 2017, 10:17:16 AM
I mean honestly, I'm at the point where its too much work to keep listing every single teeny tiny flaw on every. single. pony. when I sell (on the Arena, not eBay). I provide an excessive number of high quality photos for buyers to look through though and of course list any large issues. But I don't blame anyone who doesn't have an hour to spend meticulously looking over one single pony and listing all the tiny things people might complain about.

I'm on the same page . . . I just want to list ponies quickly and get them out so I have more room for . . . probably other ponies, lol.  I don't try to hide flaws and I try to take good quality pictures.  And if I see an obvious issue I'll mention it.  But I've started using the "not for the picky collector" tag, even on ponies where I don't see obvious flaws.

Also, I feel like it's more risky to list all flaws meticulously and accidentally miss one than it is to not list flaws meticulously.  Like, I feel the former is more likely to end in an angry buyer, as opposed to the latter.
Title: Re: Ebay pony listings gripes
Post by: Ponyfan on October 18, 2017, 10:58:42 AM
 I know sellers are human and might miss tiny flaws, but I do expect sellers to be polite and respectful when I’m asking a question about their items. Everyone I’ve ever dealt with on here has always been wonderful and patient with me when I asked questions. Many times I don’t even see the tiny flaws the seller mentioned or the are so small they don’t bother me.

I have been a little disappointed once where a seller did disclose flaws because when my pony arrived the flaw was more noticeable than I thought it would be, but it was my fault for not realizing that the flaw would bother me that much. That  pony still lives in my herd


Stock photos /no photos on Ebay also bother me because I want to see the actual item I’m buying. 

Ponyfan
Title: Re: Ebay pony listings gripes
Post by: Taxel on October 18, 2017, 11:57:46 AM
Also, I feel like it's more risky to list all flaws meticulously and accidentally miss one than it is to not list flaws meticulously.  Like, I feel the former is more likely to end in an angry buyer, as opposed to the latter.

This is another part of it for me as well! If I list 10 tiny flaws I don't want a buyer to rage at me over an 11th I missed. I know that's unlikely to happen here on the Arena but on places like eBay, Facebook, etc its a very legitimate concern. I'm not an ultra crazy picky collector of anything so I wouldn't be surprised if I missed something really small because I genuinely never noticed it. I'd rather advertise my stuff "as-is", "imperfect", etc and not take on any extra risk.
Title: Re: Ebay pony listings gripes
Post by: Glitter Yolk on October 18, 2017, 12:14:04 PM
I know I asked for a close up of a pony that was originally shot with a group, and the seller gave me a blurry photo with a lot of glare. It does get frustrating and I don't see how people can just settle. It isn't that hard to take a competent photo?
Title: Re: Ebay pony listings gripes
Post by: forever_cuddles on October 18, 2017, 12:17:47 PM
From the perspective of someone who lists lots of ponies for sale, I can understand how it would be time consuming to note flaws or noticeably good points about each pony. And I can also see how if you missed mentioning one thing, that that would be what the buyer points out that you missed. As a buyer, it's just really helpful to have a few bones thrown our way, because photos are not always as good as the seller thinks they are. What you're seeing as you snap those photos is rarely what the buyer sees. The flash could be bright and hide blemishes. The lighting could be dark and hide things.
There are a lot of sellers who only show the pony from one angle, or don't do any close ups. I at least prefer a few different angle shots. If I'm trying to decide between three of the same ponies listed by three different sellers, I'll almost always go with the seller who has more photos and at least a small personal description of the pony. At least I'll have a better idea of what I'll be getting as opposed to paying for a grab bag.
Title: Re: Ebay pony listings gripes
Post by: Mami Tomoe on October 18, 2017, 06:16:53 PM
when they sell fakies or dont even look up the ponies names
Title: Re: Ebay pony listings gripes
Post by: Safflower on October 18, 2017, 07:13:09 PM
Yeah, this bothers me. Sometimes I see listings that have only one photo :blink: I really don't like it when they don't take pictures of the hooves. How do I know there aren't names written on there? If it's a Collectors Pose how do I know if it's a flat foot or a concaved? If it's a nirvana and advertised as such how do I know if it's actually from that country? I get it when people who don't collect ponies don't think to take a pic. If I were selling a pony and wasn't a collector I would totally see the hooves as unimportant :P What bothers me is when collectors don't because they should know there are variations and some people are looking for a specific one. Other than that I can't think of anything else. And this isn't too bad of an issue for me either, hope I wasn't to whiny!
Title: Re: Ebay pony listings gripes
Post by: plushroo on October 19, 2017, 07:10:53 PM
Yeah, this bothers me. Sometimes I see listings that have only one photo :blink: I really don't like it when they don't take pictures of the hooves. How do I know there aren't names written on there? If it's a Collectors Pose how do I know if it's a flat foot or a concaved? If it's a nirvana and advertised as such how do I know if it's actually from that country? I get it when people who don't collect ponies don't think to take a pic. If I were selling a pony and wasn't a collector I would totally see the hooves as unimportant :P What bothers me is when collectors don't because they should know there are variations and some people are looking for a specific one. Other than that I can't think of anything else. And this isn't too bad of an issue for me either, hope I wasn't to whiny!

Yeah, I hate when sellers only have one lousy photo to look at. Ebay lets you post 12 free photos for crying out loud! The least the seller can do is snap a few pics so the buyer can get a better idea of what condition the pony is in. My other gripe is when sellers have one photo of more than one pony or item, but when you read the description, you find out you're only getting one of the items and have to bid on each item in other auctions.
Title: Re: Ebay pony listings gripes
Post by: Ponyfan on October 19, 2017, 07:15:35 PM


Yeah, I hate when sellers only have one lousy photo to look at. Ebay lets you post 12 free photos for crying out loud! The least the seller can do is snap a few pics so the buyer can get a better idea of what condition the pony is in. My other gripe is when sellers have one photo of more than one pony or item, but when you read the description, you find out you're only getting one of the items and have to bid on each item in other auctions.


That bothers me too. I don't think it's fair to show multiple ponies in the auction picture and then have a disclaimer that says "you are only bidding on Sunbeam. Please check other auctions for the other ponies in the pictures."

Ponyfan
Title: Re: Ebay pony listings gripes
Post by: Stiletto on October 19, 2017, 07:35:03 PM
Wow, so glad I popped into this thread!

As an eBay seller it's really interesting to hear opinions about everyone's  personal experiences (and pet peeves)buying ponies on eBay, and that ultimately helps me with my listings.  It's also nice to hear that people do appreciate clean ponies, good pictures, and written descriptive flaws because I've got all 3 covered in my store, Pony Allure (link is in my signature), but I am always working towards expanding and improving.

As an eBay buyer the thing that bugs me the most is people way over charging shipping.  It just bugs the heck out me and I will usually just pass up an item that has outrageous shipping charges.  And I will absolutely not buy from someone who does not to offer combined shipping or has a bad combined shipping policy.  Those are my personal pet peeves, but overall I've found some really great deals on eBay from everything to ponies to clothes to electronics and other collectibles.

Title: Re: Ebay pony listings gripes
Post by: northstar3184 on October 19, 2017, 09:12:26 PM
I hate when sellers list fakies as MLPs. I saw a lot on Craigslist with a heading of something like "Lot of 10 MLPs for sale". Then I looked at the pictures and they were all fakies except for like 1 G3 McDonalds pony.

I also hate it when sellers list a common pony as "rare" or "HTF". For example, looking at current Ebay listings one lists G3 Twirlerina as HTF. Another lists G1 Cherry Treats as HTF.
Title: Re: Ebay pony listings gripes
Post by: TheBeatlesPkmnFan42 on October 19, 2017, 09:48:29 PM
I hate when sellers list fakies as MLPs. I saw a lot on Craigslist with a heading of something like "Lot of 10 MLPs for sale". Then I looked at the pictures and they were all fakies except for like 1 G3 McDonalds pony.

I also hate it when sellers list a common pony as "rare" or "HTF". For example, looking at current Ebay listings one lists G3 Twirlerina as HTF. Another lists G1 Cherry Treats as HTF.

God, yeah both of these. Especially the latter, it feels a little manipulative? Like trying to lie to people in an attempt o get them to buy it.
Title: Re: Ebay pony listings gripes
Post by: Wardah on October 20, 2017, 08:54:07 AM
I hate when sellers list fakies as MLPs. I saw a lot on Craigslist with a heading of something like "Lot of 10 MLPs for sale". Then I looked at the pictures and they were all fakies except for like 1 G3 McDonalds pony.

When parents are unloading their kid's old toys on Craigslist they are usually assuming another parent is going to scoop them up for their kid. To a parent any stylized equine toy with hair is a "My Little Pony". They also tend to call all 12 inch fashion dolls "Barbies" even if they are something else like a Disney Princess.
Title: Re: Ebay pony listings gripes
Post by: JazzMatazz on October 20, 2017, 06:13:24 PM
I haven't actually gotten many ponies off eBay (just a G1 lot years and years ago which were my first ever G1s), but I do browse eBay a lot for them. A big pet peeve I notice I have is when I see ponies with very easily fixable issues like surface dirt or a mark that can obviously be erased with a Magic Eraser. There seem to be a lot of sellers on eBay that are just too lazy to bother doing simple cleaning on a toy before selling them.
I'll admit, I've been sometimes super lazy with cleaning up ponies I list on ebay other than fixing their hair and a light washdown. Fixing hair is more therapeutic for me. Then again I try to even things out with lots of photos and describing flaws. It's nice to see what buyers want in listings. I have a whole backlog of things I want to sell but just haven't had the time to clean.

I hate that USPS upped the shipping prices again recently $3 seems to be the minimum shipping now. I've cut way back on what I pick up thrifting and what I'm reselling because it just isn't worth it when I'm busy full time with work on top of my ebay selling hobby.  :throw:
Title: Re: Ebay pony listings gripes
Post by: Haruna on October 20, 2017, 07:41:16 PM
I hate that USPS upped the shipping prices again recently $3 seems to be the minimum shipping now. I've cut way back on what I pick up thrifting and what I'm reselling because it just isn't worth it when I'm busy full time with work on top of my ebay selling hobby.  :throw:
Oh, really? Darn. I'll have to keep that in mind when I sell ponies over the holidays (on my ever-lengthening to-do list!)

Title: Re: Ebay pony listings gripes
Post by: Taffeta on October 22, 2017, 12:44:06 PM
I am amazed this kind of discussion hasn't come up before.

Coming from the standpoint of someone who first encountered Ebay when it was still only an American auction site, before paypal, and when the picture thing was basically the result of a pony put in a scanner if there was a picture...in those days there were risks attached to ebay lots. Descriptions. Believing the seller was right. Trying to spot a bargain. No gallery view. Risks of sending cash or payments you couldn't file a report on if you got scammed. All those things made it much more dangerous to sell or buy online.

In spite of that I think that we now have a wave of much lazier, ruder sellers. I of course do not mean a lot of the people selling ponies are lazy and rude, but now you can list on your phone, there are people who literally just go, pony, photo, list. "See picture". And the thing that annoys me the most is the "Rare, htf, don't know the name but sure you do" comments. If you don't bother to find out what you are selling, don't call it rare or htf. At least do the basic research to find out the name of your item, its release date and if it is actually hard to find.

Pricing is a very personal thing and it can range widely, but then you get the people who are like, ten rare ponies, buy it now, $500...as if we're all stupid and are just going to throw lots of money at ponies the seller can't be bothered to name, photograph individually or even clean or groom up.

I think that is what bothers me the most about this. Ebay selling used to be a lot harder. Ebay selling now is too easy and sellers often think too much of making money and not of customer service which is a symptom of the world in general.

I also get where some people are coming from about finicky detail picking - I always put that if people want extra pictures or information to ask me before bidding and I always put as many pictures as I can with detailed descriptions. If I can't spare the time to do that, though, I don't list on ebay. It's important to me that a person gets the pony they think they are getting. The big problem I think people are talking about here is that we all have our own opinion of words like 'mint' and that can be dangerous. I think part of the problem here is an overreliance on words like "pony cancer" and such like to describe flaws. To me they're jargon, they don't mean much to someone new to the hobby and they can create extra misunderstandings. I'll be honest and say that I've done this for twenty years online now and I still don't understand all these terms. I would rather be just bluntly upfront and say, this pony is discoloured here and here, this pony has marks here, has dots here, etc" than start listing terms like "cancer" "regrind" etc.

On the other hand, if a buyer wants to avoid a particular flaw I think there is onus on them to ask those questions about what THEY are looking for and be fair to their seller who IS taking photos and giving information. But I genuinely think that hardcore ponypeople could do well to lose the jargon and make it much clearer in terms of description, especially on ebay.

I think some buyers and some sellers have all become a bit too self-entitled about what they expect - sellers want to do as little work and buyers want perfection. We're probably talking about the same proportion of the population really. But with all that negative it shouldn't detract from the many genuinely good sellers and buyers there are out there who bother to take time and have actual dialogue about items before concluding a sale ;)

I will not even mention the GSP as we've already ripped that one to shreds in other discussions.



Title: Re: Ebay pony listings gripes
Post by: bright rabbit 1 on October 22, 2017, 12:56:58 PM
I only get what I want from eBay.co.uk when the price is right, I hate when people put things at such a high price. And bidding, don't get me started; if someone bids on what I want I'll let them have it and just watch the bidding war. Luckily today I got one of my Grail ponies,, and a upgrade of Cherries Jubilee (my one I tried to rehair it but the head split open).

Guess who my Grail pony is I give you a hint she's blue.
Title: Re: Ebay pony listings gripes
Post by: starstrider on November 09, 2017, 03:43:04 AM
One of my particular favourite sets to collect are the G1 porcelain ponies.  They come up sporadically on eBay, and although it seems that most collectors don't care for them all that much, they're uncommon enough that those who do collect them will spend years (and usually a fair amount of money) attempting to complete the sets. 

Typing in a search term like "my little pony porcelain/ceramic" would ideally be restricted to just the porcelain ponies, which at best would normally return 5 listings. But instead it turns up 5 or so pages of the UNOFFICIAL merch coffee mugs which you can buy with the MLP FiM characters on them in 100 different patterns.  I resent that the sellers of those bloody coffee mugs have flooded the search results with 100 individual listings when instead they could setup a consolidated multi-listing so anyone who IS interested in the mugs could just select the design from a drop-down menu to save people from having to scroll through and sort the vintage ponies from their mugs.   

It may be a gripe that only I feel, but I feel it passionately!  If I want a bloody coffee mug, I'll run a search for coffee mugs!  Leave the terms "porcelain" and "ceramic" to the vintage figurines.  /rant
Title: Re: Ebay pony listings gripes
Post by: lovesbabysquirmy on November 09, 2017, 07:01:23 AM
One of my particular favourite sets to collect are the G1 porcelain ponies.  They come up sporadically on eBay, and although it seems that most collectors don't care for them all that much, they're uncommon enough that those who do collect them will spend years (and usually a fair amount of money) attempting to complete the sets. 

Typing in a search term like "my little pony porcelain/ceramic" would ideally be restricted to just the porcelain ponies, which at best would normally return 5 listings. But instead it turns up 5 or so pages of the UNOFFICIAL merch coffee mugs which you can buy with the MLP FiM characters on them in 100 different patterns.  I resent that the sellers of those bloody coffee mugs have flooded the search results with 100 individual listings when instead they could setup a consolidated multi-listing so anyone who IS interested in the mugs could just select the design from a drop-down menu to save people from having to scroll through and sort the vintage ponies from their mugs.   

It may be a gripe that only I feel, but I feel it passionately!  If I want a bloody coffee mug, I'll run a search for coffee mugs!  Leave the terms "porcelain" and "ceramic" to the vintage figurines.  /rant


If you want to exclude a keyword, try typing in "-mug" after the "my little pony porcelain/ceramic"  bit and see if that takes out all the mugs!

Oh except the Euro/UK/Scandinavian countries actually got vintage G1 mugs and eggcups and such so you might want to tweak that exclusion a bit.
Title: Re: Ebay pony listings gripes
Post by: tailrustedtealeaf on November 09, 2017, 07:14:26 AM
The fakies thing really boils my blood!  :enraged: They are, in most cases, not worth as much as a real pony, and sometimes I see lots of nearly entirely fakies with a few McDonalds toys.
Marks and surface dirt that can easily be cleaned off being present is for the most part excusable, as they may be listings by parents who just want old toys out of the house to make room and they may not have the time to clean every one. But there was a seller who priced common G4s and G3s at around $10 a piece simply because they conditioned the hair! Putting 20 minutes of work into making the pony's hair not tangled doesn't tack on dollars to the end amount!
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