TCB => Trader & Shipping Support => Topic started by: pony_magick on March 01, 2017, 05:58:25 PM
Title: Necklace bought on Etsy still hasn't left origin country
Post by: pony_magick on March 01, 2017, 05:58:25 PM
So I bought a necklace I needed for a cosplay from a seller on Etsy, I needed it for 3 weeks time so I asked for an invoice to pay extra to attempt to get it on time. No response from seller, I asked a few times more and then got a response 3 days later saying it usually takes between 2-3 weeks from Russia to New Zealand, but no mention of being able to get faster shipping.
I kept messaging her to see if she had posted anything (it was meant to take 3-5 days to make) and all I got was a response was "soon". Then a week ago the tracking number was finally uploaded and it was put out for international departure and it hasn't moved since.
Anyone have experience with Russian Post? Can you tell me a bit about it?
Title: Re: Necklace bought on Etsy still hasn't left origin country
Post by: Skitterbug on March 01, 2017, 06:06:53 PM
I ordered something from Russia recently and the tracking was a similar situation - it never updated from international departure and it just showed up in my mailbox after... about a month? Tracking never updated even then.
Title: Re: Necklace bought on Etsy still hasn't left origin country
Post by: banditpony on March 01, 2017, 06:29:36 PM
My experience was it was slow. EMS package got stuck weeks in customs. Then no tracking after that. (I was sending to Russia)
Title: Re: Necklace bought on Etsy still hasn't left origin country
Post by: Taxel on March 01, 2017, 09:16:51 PM
When I ordered some jewelry from an artist in Russia the package took about 10 days to arrive. My tracking updated a ton on both the Russian Post site and USPS.
Title: Re: Necklace bought on Etsy still hasn't left origin country
Post by: pony_magick on March 02, 2017, 01:42:40 AM
Thanks guys! Looks like it's just slow at updating or just in general. I think what annoys me the most is the lack of communication from the seller. I shall try to be patient.