The MLP Arena

Pony Talk => Pony Corral => Topic started by: Skelletonimp on March 23, 2016, 03:10:44 AM

Title: How to remove tissue paper from a custom
Post by: Skelletonimp on March 23, 2016, 03:10:44 AM: Hey everyone!
I recently won a beautiful Sweet Tooth custom on eBay!
Today she arrived but she has a big problem.

The seller packed her in tissue paper and guess what?
When I took her out it was stuck on her!

Is there a way so remove it from her without damaging her?

Thanks!
Title: Re: How to remove tissue paper from a custom
Post by: MangleCrafter on March 23, 2016, 04:07:51 AM: Stuck on her!?!?! In what way glued or stuck in another way? Was it stuck in her body if you removed the head? :enthralled:
Title: Re: How to remove tissue paper from a custom
Post by: Skelletonimp on March 23, 2016, 04:15:54 AM: No, the custom was wrapped/packed in tissue paper; around her body.
Her body got sticky, so I guess it was the sealer
Title: Re: How to remove tissue paper from a custom
Post by: MangleCrafter on March 23, 2016, 04:28:04 AM: Oh! Is the area that its stuck to a cutie mark or an area with paint or has she sprayed sealer on the custom? These type of stuff sometimes get sticky! :what:
Title: Re: How to remove tissue paper from a custom
Post by: Ponyfan on March 23, 2016, 04:33:06 AM: I had that happen to one custom I commissioned. Her sealer failed and she got sticky. One day I was trying to clean her up a bit and used a tissue and bits of the tissue got stuck to her. I never did figure out how to get the tissue off. I hope someone is able to help.

Ponyfan
Title: Re: How to remove tissue paper from a custom
Post by: Skelletonimp on March 23, 2016, 05:52:19 AM: Ponyfan, that's so sad :( Let hope someone here can give us some good tips&tricks :)
Title: Re: How to remove tissue paper from a custom
Post by: lovesbabysquirmy on March 23, 2016, 07:19:29 AM: I'd let the seller know first thing! :(
Title: Re: How to remove tissue paper from a custom
Post by: mlp4me on March 23, 2016, 07:35:51 AM: I would guess that if the tissue paper was a bit damp it may come off with very very very gentle scraping.
Title: Re: How to remove tissue paper from a custom
Post by: Mermaid on March 23, 2016, 11:27:34 AM: Have you tried wetting it with a damp sponge? That might be enough to break it away
Title: Re: How to remove tissue paper from a custom
Post by: pinkkittywinks on March 23, 2016, 12:39:47 PM: Eeep :(

I had this happen to a custom I made :( I asked the guy who commissioned her to send her back to me.

I stripped the custom and started again. I've still no idea what went wrong and why she went sticky, she wasn't sticky when I shipped her.

I'd drop the seller a line :)

Love pkw xxx
Title: Re: How to remove tissue paper from a custom
Post by: Galactica on March 23, 2016, 02:13:55 PM: Eh- sometimes they go sticky. I have a LOT of customs from a lot of artists over a long period of time- and plenty have gone sticky.

I just carefully pull the tissue paper off- if there is any still stuck, I wet it. It usually comes off. I don't think there is much you can do about the stickiness though- I think it is the type of sealer they chose, or the interaction between the seal and the paint.
Title: Re: How to remove tissue paper from a custom
Post by: nhal039 on March 23, 2016, 11:59:28 PM: Ekk i had this happen too. I just gently scraped as much off as possible
Title: Re: How to remove tissue paper from a custom
Post by: Skelletonimp on March 24, 2016, 04:09:40 AM: The pony isn't sticky anymore, she probably was during her travel :( maybe she got hot or something.

If I use water, won't it damage the paint? I'm not sure what kind of paint the seller/artist used.

Thank you all for your help ^^
Title: Re: How to remove tissue paper from a custom
Post by: Galactica on March 24, 2016, 10:39:17 AM: Don't use hot water, use cold water. Don't use soap and don't scrub.

The paint which I'm sure is acrylic should be just fine.
Title: Re: How to remove tissue paper from a custom
Post by: Skelletonimp on March 24, 2016, 11:03:35 AM: Thanks Galactica :D

I send the seller a message and she was very nice and understanding, she send me this back:

Hi,

Thanks for letting me know. Sorry she was damaged! I had just started using those mailers & was a little worried they might not be good for ponies. I'll use boxes from now on.

If you take a warm damp cloth & very gently wipe her the tissue should come off without harming the paint. And her legs can be re-shaped, but it might take a few tries. If you gently bend them back to how they should be & keep doing that a few times every day in a few days she should be in her normal shape.
Title: Re: How to remove tissue paper from a custom
Post by: mlp4me on March 24, 2016, 12:29:17 PM: I hope you are able to get her cleaned up.
(I fear though, if you bend on her too much the paint may be damaged.)

This is why I only send customs in plastic bags and if they are a FBR, in a box...
Title: Re: How to remove tissue paper from a custom
Post by: LadyMoondancer on March 24, 2016, 12:43:13 PM: Oh nooo, I hope you're able to get the tissue paper off safely!

I've made customs with so-called "matte" sealer before and the sealer still turned sticky. (AND ALSO GLOSSY, so much for being matte!) It might have been the particular brand I was using, but in any case I don't use sealer any more, I just paint and hope that the customs don't take a tumble off a shelf or whatever.
Title: Re: How to remove tissue paper from a custom
Post by: mlp4me on March 24, 2016, 12:45:04 PM: Quote from: LadyMoondancer on March 24, 2016, 12:43:13 PM
Oh nooo, I hope you're able to get the tissue paper off safely!

I've made customs with so-called "matte" sealer before and the sealer still turned sticky. (AND ALSO GLOSSY, so much for being matte!) It might have been the particular brand I was using, but in any case I don't use sealer any more, I just paint and hope that the customs don't take a tumble off a shelf or whatever.

I've had gloss sealer come up more sticky than matte. I've also had matte sometimes do odd gloss things too... LOL.
I will never again use GITD paint and a sealer, sticky mess!!!