The MLP Arena
TCB => Trader & Shipping Support => Topic started by: cloud_weaver on April 24, 2015, 01:49:58 PM
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A week and a half ago, I won an auction for a Nintendo DS game case. I paid promptly for the item, it was $.99 plus $2 in shipping. The seller printed the postage off and then...nada. I haven't received it yet, and it's not registered as shipped. I've sent a message to the seller asking her when the item will be shipped but I've not heard back.
So I went today to file an unreceived item claim, hoping to spur the seller to pop it in the post. But eBay responded with this:
"We're sorry there's an issue with this purchase. Unfortunately, PayPal reports that we can't open a case for this item.You can try to work out this problem by contacting the seller."
Has anyone else had this happen??? I realize that it's only $3, but I would like my item. And typically if the seller hasn't sent in an allotted time (7 days I think) you will be able to file a claim.
Help please. :what:
**UPDATE**
Just checked the feedback and two others complained of never getting item and getting a refund (one positive and one neutral). I checked and sure enough, I received a refund two days ago. I just left negative feedback...so ticked off.
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=zenvoir&ftab=AllFeedback&rt=nc
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Hmm..strange :( I have only seen that message when a case had already been opened, either on Paypal or eBay??? Did you already open a case through Paypal?
Was this seller in the US?
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I would call Ebay and see if they could explain what's going on.
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A week and a half ago, I won an auction for a Nintendo DS game case. I paid promptly for the item, it was $.99 plus $2 in shipping. The seller printed the postage off and then...nada. I haven't received it yet, and it's not registered as shipped. I've sent a message to the seller asking her when the item will be shipped but I've not heard back.
So I went today to file an unreceived item claim, hoping to spur the seller to pop it in the post. But eBay responded with this:
"We're sorry there's an issue with this purchase. Unfortunately, PayPal reports that we can't open a case for this item.You can try to work out this problem by contacting the seller."
Has anyone else had this happen??? I realize that it's only $3, but I would like my item. And typically if the seller hasn't sent in an allotted time (7 days I think) you will be able to file a claim.
Help please. :what:
Check the auction listing- what is the time period that the package is expected to appear? It will say on there somewhere (ie it might say April 22- 27th) - if it says, for example, April 27th- you can't file a claim until the 28th.
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It was expected to be here on Tuesday (the 21st), which is why I was wanting to start a claim. :/
It's a US seller, and no, I haven't opened a claim via paypal yet. So I'm kinda stuck as to what's going on. I may call eBay in a few days if the status doesn't change soon. I mean, I expect her to mail it at some point since postage has already been paid for...right? Ugh...I don't didn't really want to wait this long. >.<
Post Merge: April 24, 2015, 06:17:44 PM
Ugh...look at the top two feedbacks. Guess I should have checked first. But she had over 70 positive feedbacks with 100% rating.
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=zenvoir&_trksid=p2057872.m2748.l2776
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Sounds like if an item doesn't sell for high enough, they are refunding people an just keeping it? :/
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Sounds like if an item doesn't sell for high enough, they are refunding people an just keeping it? :/
That's what I'm thinking. Thus the neg. The other auctions for the case I wanted ended around $7-10. Super unhappy.
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It wouldn't let you open a case because the seller already sent a refund before you had a chance to do anything else. Sending refunds with no contact/explanation + other bad feedback for similar things = dodgy seller!
Sounds like if an item doesn't sell for high enough, they are refunding people an just keeping it? :/
I think this is the case too :(
what a pain!
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Wow, what a dishonest practice! They totally deserve a negative for that, especially since this is not the first time!