The MLP Arena

TCB => Trader & Shipping Support => Topic started by: Twilight Pink on November 19, 2014, 04:28:07 PM

Title: How is Dollyhair.com nowadays?
Post by: Twilight Pink on November 19, 2014, 04:28:07 PM
Hello, first off I'm not sure if i'm in the right forum board for this :s but I figured its dealing with customs so i'm like, "why not?"  :lol:

But i'm curious how is Dollyhair.com's reputation nowadays? I'm eager to start rehairing with hair that's meant for MLPs and not humans! >.< (doing my first rehair with human hair now and it's horrible :c its a pain to get into the needle eye cause the hair splits all sorta ways e.e and no its not actually human hair before anybody starts to freak out  :P its what African Americans mostly use, and you can find it in a beauty supply store )

So back to Dollyhair...i'm really hesitant to order from that site, i've read some bad reviews about it and I really don't wanna risk losing my hard earned money from attempting to buy from that site. But if it's reputation picked up then i'll be hair shopping in no time! :D or if anybody has any unused hair they're willing to sell, hit me up a PM ^^
Title: Re: How is Dollyhair.com nowadays?
Post by: Shenanigans on November 19, 2014, 04:40:10 PM
I've ordered from Dollyhair twice this year and it's been sent super fast and absolutely no problems :)
Title: Re: How is Dollyhair.com nowadays?
Post by: SunPony on November 19, 2014, 04:42:10 PM
I've bought from Dollyhair over the past couple of years and it has been fine!  On various occasions I have ordered hair, custom blended hair, hair samples, and a bottle of hair-scent.  I plan to keep ordering there in the future.
Title: Re: How is Dollyhair.com nowadays?
Post by: Roogna on November 19, 2014, 04:49:54 PM
I placed a large (over $50) order the day she added new colors (or the day after), I had an email in less than 36 hours saying it was shipped, and I received it in less than a week with everything I ordered and an extra "gift" hank or two :)

I've not had any problems with DH before, but even I was surprised how fast I got my order last month
Title: Re: How is Dollyhair.com nowadays?
Post by: Saja on November 19, 2014, 05:02:04 PM
I place a lot of orders, and have never had an issue, she ships super fast an always includes a free gift or 2. but I do place orders over $100 at a time! And they arrive within 10 days an im in Australia.
Title: Re: How is Dollyhair.com nowadays?
Post by: Strawberry Swirl on November 19, 2014, 05:20:45 PM
Minnesota here, and I got my order within a couple of weeks! She seems to be pretty efficient.
Title: Re: How is Dollyhair.com nowadays?
Post by: Jennifer2004 on November 19, 2014, 06:02:03 PM
I buy from Dollyhair.com all the time, I love it! I usually get a receipt saying it was shipped by the next day and it always arrives within the week. I always get what I ordered, and sometimes I even get a free hank when I place large orders. I have been buying from Dollyhair.com for years now and I have never had a problem.

~Jennifer
Title: Re: How is Dollyhair.com nowadays?
Post by: Ledbyrd on November 19, 2014, 07:22:54 PM
I ordered twice from them within the last few months and the packages arrived very quickly to Canada. I will happily order from them again!
Title: Re: How is Dollyhair.com nowadays?
Post by: h1m3. on November 20, 2014, 02:27:51 AM
Never had issues :) And it was quick shipping to Finland too!

Now my problem is that for some reason I can't put anything on the cart :O it say error 403. I have mailed them about my problem and they suggest that I change my browser since thay have had orders normally so it seem that nobody else doesn't have issues.. but chancing doesn't work either and now I can't order any hair  :cry:
Has somebody else come a cross with this problem?
Title: Re: How is Dollyhair.com nowadays?
Post by: DaffyDilly on November 20, 2014, 01:51:51 PM
I've also never had an issue and I've had a parcel within the last 6 weeks. :)
Title: Re: How is Dollyhair.com nowadays?
Post by: BerryMouse on November 20, 2014, 10:52:47 PM
Well I never had any probs at all.

Ordered a few weeks ago and the order arrived super fast. (sadly one hank was missing but I'm sure we'll figure it out) =)
Title: Re: How is Dollyhair.com nowadays?
Post by: Ringlets on November 21, 2014, 03:57:06 AM
Thanks for your replies everyone :bigups: 
 I haven't personally ordered from her so I cant add my own experience, but it seems that she is doing ok with her orders again now.  If you don't want to personally order from her as a new customer then perhaps ask someone else/a friend here who regularly orders large orders if they can order some for you too?  :)
Title: Re: How is Dollyhair.com nowadays?
Post by: ajmeier55 on November 21, 2014, 08:25:12 AM
I buy hair from dollyhair all the time, in huge lots and never had a problem  :)
Title: Re: How is Dollyhair.com nowadays?
Post by: Leave a Whisper on January 23, 2015, 06:55:01 PM
I've bought from dollyhair twice and I haven't had any trouble so far, both of them came in a timely fashion

Post Merge: January 23, 2015, 06:57:30 PM

I buy hair from dollyhair all the time, in huge lots and never had a problem  :)


Sorry but when you said huge lots I could just imagine you in a hard hat, trying to ease a giant truckload of colorful hair into your driveway. :snicker:

"little to the right eeeeassy does it, now move it to the left and no wait! not yet!"

 then you would have to dig your way out of ropes of hair
Title: Re: How is Dollyhair.com nowadays?
Post by: Twilight Pink on January 23, 2015, 10:32:59 PM
I just ordered from DH through PayPal. Hopefully everything goes alright and I chose the right payment method ^^; if not then hopefully I can always get a refund from PayPal right? :L (or however that works ._. )

I'm anxious XD (or nervexcited...whatever Pinkie said in EQG  :lol: )
Title: Re: How is Dollyhair.com nowadays?
Post by: MandarinCupcake on January 23, 2015, 11:55:54 PM
I ordered two weeks ago and have yet to receive my order. And I've been emailing her too. So I'm getting a little frustrated. I'm going to call if I don't hear anything back soon.
Title: Re: How is Dollyhair.com nowadays?
Post by: Twilight Pink on January 24, 2015, 12:43:48 AM
I ordered two weeks ago and have yet to receive my order. And I've been emailing her too. So I'm getting a little frustrated. I'm going to call if I don't hear anything back soon.
Oh wow...right after I ordered my hair ;_; if I don't get anything within a couple of weeks,I'm sure PayPal can help me out :/ (hopefully) ...that $28 could've easily gone to something else. ..
Title: Re: How is Dollyhair.com nowadays?
Post by: MandarinCupcake on January 24, 2015, 12:47:39 AM
I ordered two weeks ago and have yet to receive my order. And I've been emailing her too. So I'm getting a little frustrated. I'm going to call if I don't hear anything back soon.
Oh wow...right after I ordered my hair ;_; if I don't get anything within a couple of weeks,I'm sure PayPal can help me out :/ (hopefully) ...that $28 could've easily gone to something else. ..

I'm sure it'll all be righted. I'd just like her to reply back to me. I understand being busy, but still. And yeah, paypal will help you or I out if it doesn't show up :)
Title: Re: How is Dollyhair.com nowadays?
Post by: rybett on January 24, 2015, 06:31:29 AM
I've bought from dollyhair twice and I haven't had any trouble so far, both of them came in a timely fashion

Post Merge: January 23, 2015, 06:57:30 PM

I buy hair from dollyhair all the time, in huge lots and never had a problem  :)


Sorry but when you said huge lots I could just imagine you in a hard hat, trying to ease a giant truckload of colorful hair into your driveway. :snicker:

"little to the right eeeeassy does it, now move it to the left and no wait! not yet!"

 then you would have to dig your way out of ropes of hair

Sounds like fun to me!!
Title: Re: How is Dollyhair.com nowadays?
Post by: Twilight Pink on January 24, 2015, 09:43:45 PM
The website doesn't say ANYTHING about how long it'll take to ship out the hair :(
Does anyone know how many business days on average it'll take?
Title: Re: How is Dollyhair.com nowadays?
Post by: TwistedRiver on January 24, 2015, 10:32:46 PM
Sometimes it can take a few weeks to get shipped out, but I've never had it take a real long time to get to me and once it's shipped I usually get it within a week. I wouldn't worry just yet.
Title: Re: How is Dollyhair.com nowadays?
Post by: SkyCakes on January 25, 2015, 12:36:37 PM
I bought from dollyhair recently. I have in the past and I haven't had any trouble with her orders and I am also in Canada.
Title: Re: How is Dollyhair.com nowadays?
Post by: Twilight Pink on January 26, 2015, 12:54:48 PM
I just got shipment notice from DH stating its that the pony hair weave is on it's way!! I'm so excited! :yippee: now to commence package stalking ಠuಠ
Title: Re: How is Dollyhair.com nowadays?
Post by: Twilight Pink on January 28, 2015, 09:16:43 AM
Hey you guys, I'm wondering how do I need to be added to the Dollyhair mailing list? Like do I need to say something in the email like "Hey, I would like to be added to the mailing list! " :) or what? Thanks again for the answers in advance :)
Title: Re: How is Dollyhair.com nowadays?
Post by: MandarinCupcake on January 28, 2015, 10:29:52 AM
Tina emailed me back last night. She was so kind. She told me the order had shipped, but since I had yet to receive  it, it was probably lost in the mail so she is sending me a new hank. While she's slow to email back, she is great once you get a hold of her.
Title: Re: How is Dollyhair.com nowadays?
Post by: ponylady on January 28, 2015, 01:42:09 PM
I am happy to hear that things are being worked out and your hair has shipped  :)
Title: Re: How is Dollyhair.com nowadays?
Post by: Ringlets on January 29, 2015, 04:30:16 AM
:bigups:
Title: Re: How is Dollyhair.com nowadays?
Post by: zannid on February 03, 2015, 11:01:06 PM
It's so good to hear that she's doing better with orders! I was wondering, could anyone tell me what the general weight is for her current mlp hanks? I haven't ordered since a big debacle a few years back and am trying to compare shop prices but the weight isn't listed.
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