The MLP Arena
TCB => Trader & Shipping Support => Topic started by: blondee1982 on October 29, 2013, 06:38:48 AM
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So I have to say that usually when there is an ebay problem the buyer can pretty much get their way no matter what...until the seller protection got revised bwahaha! I sold a very expensive MIB doll from the 1990's on ebay, buyer gets it and de-boxes it and then contacts me saying there was a black smudge on the dolls foot and on the bottle and she wants a $10 refund minimum. I inspected the doll through the window and from what I could see she was flawless, box was a bit faded and worn. So I tell her that I would be happy to take the doll back and give her a full refund upon return even though she opened the box just to be nice....she messages me back and says no, the doll is mine, she is rare and I am keeping her but I want a $20 refund for the black marks. She sends me pictures and the doll literally had dust rubbed on both feet, hands and had fingerprints in dust on the arm and leg lol...why some one who go to that extent to get a partial refund because of buyers remorse is beyond me! :nuts: So I just told her I am really sorry but I have pictures proving she did not look like that. Nothing is heard from her until a week later and BOOM there is the negative feedback! So I called ebay, they review everything and remove the negative feedback with in 15 minutes of her leaving it :) FINALLY there is more protection for sellers from buyers that pull crap like this because they feel they spent too much money ;) Feeling so relieved :dance2:
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That's awesome blondee! Thank goodness the system is finally working in favor of the seller. It has gone on far to long with buyers trying to screw over sellers.
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Amen! It felt so good to not have to bend over backwards to refund a scammer who doesn't deserve it just to protect my feedback, this is a change that has been needed for a long time and I am sooo grateful that they are finally hearing our complaints and doing something about it :)
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That's great news! I'm always surprised when ebay does the right thing which is kinda sad :blink:
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Lol, what the..?
Im glad ebay fixed it. :)
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Sorry to hear that you had a crummy buyer, relieved to know that ebay was able to correct that issue for you though :) It's about time that sellers got more protection.
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Its about time we heard of ebay doing something right! :bigups: I'm really happy they sided with you :hug: . What a rotten buyer!
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Thanks guys! I have to say I was a bit shocked myself, eBay is not known for doing the right thing for sellers after all lol, I think they got tired of all the sellers complaints and finally decided to make things a little more fair. I mean it is still a buyers being pampered site but at least when something is quite obviously a scam they will finally side with us sellers.
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WOW I am surprised, maybe there is hope afterall... I run into some really crazy buyers sometimes, and many of them are quick to leave a negative. I guess in hopes that theyll get money back but thats pretty silly, once they neg why would you want to give any $$ back? lol
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No kidding right?? She just left a negative because she didn't get to scam me lol...poor thing, maybe she will think twice before she tries to pull that crap again! ;)