The MLP Arena
TCB => Trader & Shipping Support => Topic started by: Radiance on August 28, 2013, 12:45:47 PM
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OK, I recently had a problem with an ebay seller and left neg. feedback after the seller fell through on what was agreed on to make the transaction fair. The seller has since made good and I left a note on my feedback, but I was unable to revise it from negative. I think the seller has to request a revision, is that correct? I messaged her about the note I added and that I'd revise the feedback, but I have not heard back from her. Can I revise feedback without a request from the seller? Never had to do this so I'm not sure what I'm supposed to do.
Thanks all!
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I am pretty sure the seller has to request a feedback revision from you. Just send her this:
To submit a Feedback revision request:
1.
Go to the Request Feedback Revision page from the Feedback Forum or from your Feedback Profile.
2.
Review the list of eligible Feedback entries and select the ones you want to request revisions for. The number of Feedback revision requests available to you until the end of the current year is displayed in the top right corner of the Request Feedback Revision page.
3.
Select the reason for your request in the Give the buyer a reason for the request section.
4.
Enter any additional info for the buyer in the text box. You can enter up to 500 characters.
5.
Click the Send
They will then send you an email alert that he or she has a Feedback revision request. Then you have 10 days to either agree and revise the Feedback or disagree and state a reason.
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When all else fails, call customer service! They are awesome and will help you make things right :)
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OK, thanks a lot :)