The MLP Arena
TCB => Trader & Shipping Support => Topic started by: Mismatch on July 23, 2013, 12:34:29 PM
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Good morning, ponies,
So I recently got a comment back from a purchaser explaining that while the ponies I sent her were very nice, two of them appeared to be rerooted.
The problem is, I don't actually know how to reroot a pony. I really kind of wish I did, since it's gorgeous some of the results, but my one attempt to do so with a curved quilting needle (really. Don't ask) resulted in lots of bandaids. And the ponies that she believes to have been rerooted I actually bought ages ago at yard sales, but that's just my word.
So... how can you tell if a pony is rerooted, so that I can advise potential buyers of this beforehand?
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Stalking this one.. ;)
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I don't know how you'd know unless you removed the head- since some people re-root with the needle and thread method.
I also think it would be unfair for a buyer to expect you to know- If it is a regular common pony or lot- I think the most you could do is be honest about what you do and do not know about the ponies (state that they were purchased or found so you don't know if they have been altered).
I guess for a Nirvana it would be worth taking a peak inside their head or body (since the heads aren't glued on) - factory tails have washers, and factory root jobs look like they were sewn in with a machine- there is a stitch line that is impossible to copy (try looking at a pony that you have).
Oh- I would add- that if the buyer is not happy, it doesn't really matter if it was your fault or not- ebay will require that you offer a refund. Tell the purchaser if she is not satisfied she can return it (at her expense) for a full refund of what she paid to you. (per ebay rules you don't have to pay for return shipping)
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Actually, I almost always remove the head to check to ensure there isn't any rust inside, and in both cases, I remember removing a rusty tailwasher. It's possible that scrubbing inside the head messed up the hair on the interior of the pony or loosened it from the factory stitching.
At any rate, I advised the buyer to please send me photos, and asked her if she'd like to send them back... it's a bit of a hassle, but if it is something that other collectors find to be an issue, I'd prefer to be educated about it so that I can avoid any future difficulties.
Post Merge: July 23, 2013, 12:51:02 PM
Oh- I would add- that if the buyer is not happy, it doesn't really matter if it was your fault or not- ebay will require that you offer a refund. Tell the purchaser if she is not satisfied she can return it (at her expense) for a full refund of what she paid to you. (per ebay rules you don't have to pay for return shipping)
Ummm, this was a private transaction at the Arena...
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Oh sorry! I misunderstood!
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What exactly makes your purchaser believe they were rehaired? And can you provide some pictures from your sales, just to get an idea on what ponies we are dealing with?
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What exactly makes your purchaser believe they were rehaired? And can you provide some pictures from your sales, just to get an idea on what ponies we are dealing with?
Umm, I'm not sure yet what makes my purchaser believe they were rehaired... I sent her a pm asking her how I can identify rehairs and she hasn't responded yet. Here are pics of the ponies though...
http://s1119.photobucket.com/user/Catsocks005/library/Streaky#/user/Catsocks005/library/Streaky?sort=3&page=1&_suid=137461115861203339680262354343
http://s1119.photobucket.com/user/Catsocks005/library/Baby%20Starflower/Baby%20Starbow#/user/Catsocks005/library/Baby%20Starflower/Baby%20Starbow?sort=3&page=1&_suid=1374611072466021482621649051697
Let me know what you think, and I really appreciate you guys taking the time out to check up on this for me :)
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Well to me they dont look like rehairs at all.. But im just looking at the condition of the hair, it doesnt like dollyhair or anything like that.
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Honestly, I don't consider myself an expert but, those do not look like rehairs to me at all. I am curious what other people think.
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They certainly do not look like re-hairs to me. Nothing on the outside would lead me to believe that the hair is not original. If I received them, I would not even think to look inside.
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Those look like ponies that were played with and cleaned up. The hair looks like it was kinked and tangled a lot in the past. It doesn't look 'nice and clean' like a rehair does.
If you look at rehaired ponies like the ones in this thread (http://mlparena.com/index.php/topic,293292.0.html), there's a particular straight 'clean' look that they all have, and I don't see that at all in the pictures you've showed.
I think the only way to know for absolute certain would be to look inside the head, but from the outside these don't look rehaired, at least to me.
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Hi! (I have pm'd Mismatch back)
I bought these. The ponies look like they have the reroot tool and glue method of rerooting done. There is no sign of it sitting flat against the head as with a factory root anywhere. I'm not sure if I can get a camera shot but I'll try.
Additionally, Starbow actually had a knife taken to her neck at some point. It's not very noticable, but it's not something you'd do to a pony unless you were rerooting or taking a washer out. o.o;
Neither of the girls necks were sealed and look like they have had some 'assistance.'
I'm happy to keep them etc but I've had a patch of getting ponies with undisclosed rehairs which is very frustrating.
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They really don't look at all like re-roots to me, and I've seen plenty (surrounded by army of customs).
It doesn't surprise me though that Starbow may have had a knife taken to her head to remove the head and look inside- is the washer original? It's common for rust or gunk to be in international ponies). The baby heads are really hard to get off sometimes.
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They don't look like rehairs to me at all, either. The hair looks genuine and is exactly the proper length and amount of aging to it. Like others have said, if they'd been rehaired the hair would be much more "clean" and shiney, you know? Just stating what I see.
Also, Mismatch said above that she did remove these ponies' heads to remove rusty washers in the past. So that would be why the heads appear to have been removed. ;)
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Didn't Mismatch say that they opened them, cleaned inside and removed the washers? :shrug:
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I still dont believe they are rehairs.. The hair doesnt look new at all.
And its sometimes really hard to remove a head, sometimes you need to help it with a knife. And as others already said, people often remove the head to clean the pony, not just for re-rooting.
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Starbow is minus a washer, Streaky isn't. I've got a photo of Starbow, Streaky's neckhole was a bit small. There is just more hair visible than I'm used to seeing and it is pretty much identical to how my Sugarberry reroot looks. :blink:
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It looks normal to me. A lot are not very neat. I have some that look like a disaster, and I opened them myself. I have also messed up hair by scrubbing it with a brush to remove rust stains...
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They really don't look at all like re-roots to me, and I've seen plenty (surrounded by army of customs).
It doesn't surprise me though that Starbow may have had a knife taken to her head to remove the head and look inside- is the washer original? It's common for rust or gunk to be in international ponies). The baby heads are really hard to get off sometimes.
toally agree, expect I am not surrounded by a reroot army : ) they don't look like rehairs at all, plus some euro pony colours aren't an exact match to dollyhair which could make rehairing difficult or more obvious
uk/ euro ponies heads are so hard to take off, i tend to behead all of mine to remove the tail washers but i don't like it one bit, give me a early us pony any day to behead
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Here are some really nice pictures of rainbow customs with rooted hair- see how shiny brand new hair looks?
http://mlparena.com/index.php/topic,335087.msg850462.html#msg850462
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I have to say it doesn't look rerooted to me. Especially since the hair is in such rough condition and you said inside they required cleaning. It is very difficult to get a matching cut (just look at all the g1 customs that try and try and never get it right) I think it's more likely that play and wear has caused the hair to shift in the head a bit, leaving it looking a little rough, just like the outside looks a little rough. Some of my G1s have looked similar on the inside (just a hot mess) and some are nice and tight. It's hard to tell from your pictures but from what I can see I don't think rehair.
I'll be stalking this though. :)
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They don't look like reroots to me either. And having no washers wouldn't mean they would be rerooted either. Recently I had a pony come to me with no tail and I had an extra tail in her color I had gotten in a lot. Her neck was already loose so I just used a zip tie and gave her the tail and viola, it was as if she was never missing one to begin with. Some people automatically do this to avoid rust.
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I'll chime in with everyone saying "not a re-hair". I open and clean almost all my g1 ponies and have come across roots like those pictured in ponies I was certain had original hair ( ie. My childhood herd). Normal play wear can make the factory roots messy, as can cleaning the inside of the head. The clincher is the hair length and condition. New or even donated vintage hair wouldn't be smooth at the top and kinky/ stretched at the ends. I hope you guys can work it out :-)
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They look totally original.
As far as opening a pony, there are a lot of reasons people do so, not just to reroot or replace a washer. I open every single pony I get, Nirvanas included, wether I can see something is wrong with them or not. Sometimes a pony can look fine on the outside and be a mess on the inside, so I'll pop their head off and take a look. I don't remove washers unless they are rusty. I have plenty of ponies who's neck seals have been broken and nothing replaced/removed.
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Well if Streaky is sent back.... you can send her to me, LOL.
I'm gonna say no to the rehair theory. Most of my ponies look like this after a good scrubbing. I'm a TLC collector mostly, and I've had a lot with rust coming through mane plugs. After being scrubbed on the outside, they look like this inside... and I broke the factory seal myself. A good scrub inside also produces the same effect, or makes it worse! I like to keep original hair where possible too, so I don't actually currently have any rehairs - and at least half of my collection would look like this to some degree.
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I agree with the rest of the "herd" here... :nod: They don't look like rehaired ponies to me either.
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I have a starbow. I popped off her head to take a look, and it looks almost identical to the picture shown. I don't think mine is a re-hair because her hair is super frizzy and old. Plus, the pony is pretty raggedy looking like no one had cleaned or did anything to her. I am guessing that is just how they were originally haired by the factory.
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I have my original Starbow I got as a child and she looks very similar. As someone who does re-roots I can say it would be very hard to get that much wear on "new" hair. Those ponies looked to be aged appropriately.
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Another vote for not rehaired here.
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No way those are rehairs. Nope. A rehair would not have their hair that rough, and besides, most of the hair now used wears better. It would not get frizzy the way the older hair would, and that is MOST certainly old hair.
Sheesh, there's just no way. I couldn't even think to consider those were rehairs. . .
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I concur that they are not rehairs either. There was nearly no production quality guarantees then and there are not really any now.
Another thing to consider, is the ponies themselves. While they are nice, and somewhat hard to find, they are simply not worth the struggle to rehair and sell for a normal price. If it was a rarer pony, maybe someone would rehair them, but those two, there really is no point.
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Thanks for posting this! And thank to the buyer for speaking up as well.
They certainly look like they have original hair! Is it possible that hair could have been removed from a bad head and "re-rooted" on to the head of the pony purchased? I've never attempted anything to do with manes so I am completely in the dark - please don't laugh at my question!
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Thanks for posting this! And thank to the buyer for speaking up as well.
They certainly look like they have original hair! Is it possible that hair could have been removed from a bad head and "re-rooted" on to the head of the pony purchased? I've never attempted anything to do with manes so I am completely in the dark - please don't laugh at my question!
The impression I've gotten is that it's possible, technically, but incredibly unlikely--the process of dehairing a pony generally involves cutting it close to the scalp to make removing it from the inside easier.
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Thanks for posting this! And thank to the buyer for speaking up as well.
They certainly look like they have original hair! Is it possible that hair could have been removed from a bad head and "re-rooted" on to the head of the pony purchased? I've never attempted anything to do with manes so I am completely in the dark - please don't laugh at my question!
The impression I've gotten is that it's possible, technically, but incredibly unlikely--the process of dehairing a pony generally involves cutting it close to the scalp to make removing it from the inside easier.
yep, you might be able to transfer hair from an adult to a baby, or an adult tail to a mane or a baby, but it'd be a lot of work!
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Starbow is minus a washer, Streaky isn't. I've got a photo of Starbow, Streaky's neckhole was a bit small. There is just more hair visible than I'm used to seeing and it is pretty much identical to how my Sugarberry reroot looks. :blink:
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This looks quite normal to me. That does not signal a rehair in my opinion.
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They certainly look like they have original hair! Is it possible that hair could have been removed from a bad head and "re-rooted" on to the head of the pony purchased? I've never attempted anything to do with manes so I am completely in the dark - please don't laugh at my question!
Its possible, but its not an easy task. And I dont think the hair looks like it has been moved, it looks completly normal inside the head. Also, I doubt anyone would go through all the work with these common ponies.
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Thanks for posting this! And thank to the buyer for speaking up as well.
They certainly look like they have original hair! Is it possible that hair could have been removed from a bad head and "re-rooted" on to the head of the pony purchased? I've never attempted anything to do with manes so I am completely in the dark - please don't laugh at my question!
The impression I've gotten is that it's possible, technically, but incredibly unlikely--the process of dehairing a pony generally involves cutting it close to the scalp to make removing it from the inside easier.
ughh I have done this with a daddy berrytown, it takes hours and hours I have being working him for months and have broken many needles, people only do this with expensive/ htf ponies : )
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Agreed - the hair looks completely original and the inside looks normal too . Not all ponies have neat hair inside :nod: I think the heads had just been removed to sort out the washers/rust and its nothing to worry about. If the buyer isnt happy though , maybe do a return/refund
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They are not rehairs.
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Both of these ponies I have from my childhood collection (meaning I nought and decarded them myself) and they look identical to these (mine were well played with and their hairs are in identical condition, though I recurled my Streaky). These are definitely not rehairs so you have nothing to worry about.
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Is this solved yet?