The MLP Arena

TCB => Trader & Shipping Support => Topic started by: Whoa1234 on March 22, 2013, 11:49:34 AM

Title: !Heads up! Do NOT use Moneypaks! UPDATE4/4/13! + No car tempararily :/
Post by: Whoa1234 on March 22, 2013, 11:49:34 AM

I don't think I've ever been more embarrassed in my life.  :blush: :blush: :blush: :blush:
For the last few months I have been using Moneypaks to fund my account instead of my credit card.
I have loaded  $20-$200 dollars on Moneypak in the past few months no problem.
Last night 3/21/13 The boyfriend and I went to Rite Aid and I loaded one for $20 to pay off my Ebay  pony winnings.
Everything went smoothly, until I got home and tried to add funds to my Paypal.
I kept getting a "you have insufficient funds". Called Rite Aid back and they told me that the card had been activated and was no longer their responsibility. Called Moneypak and their customer support was closed.

Called today at 11:00 am, finally spoke to a representative, she said that the Moneypak should work that she sees no error with it. Tried it on the Moneypak website and the Paypal website. She then came back and told me that Moneypak was down and that if I wanted to I could wait and see if it works later or get a refund.

So here I sit, with an EWT of 20 min to get a refund?!?!
I've never not paid for anything in my life, I've started contacting sellers and letting them know.
I will NEVER use moneypak again, especially if this does not get resolved in my favor.

Food for thought, If you need to reload paypal, Moneypak my not be a good option right now.
 :blush: :blush: :blush: :blush: :blush: :blush: :blush: :blush: :blush: :blush:


4/4/13
STILL NO refund.
Went to the Rite-Aid that sold it to me to get Paper Towels.
The no longer stock Money-Paks!
Display was completely gone, checked everywhere and not a money-pak in sight!


I was the victim of hit and run on 4/3/13 in the Target parking lot. :/
Someone literally backed up so far they ran my car over, then took off.
Crumpled the hood, messed with the steering wheel and the brakes screech now.
My car is in the shop until Saturday.

Luckily i got 90% of the things I needed to ship.
Everything will go out ASAP with extra goodies added for the delay. :/

Title: Re: !Heads up! Do NOT use Moneypaks!
Post by: BlueChaos on March 22, 2013, 12:04:29 PM

I have never had a problem with Moneypaks. More than likely the person checking you out didn't have a clue. If you have your receipt, you really shouldn't have much of a problem getting things resolved in your favor. Buy them from a different store next time, and have the manager check you out.

Title: Re: !Heads up! Do NOT use Moneypaks!
Post by: ponylady on March 22, 2013, 01:59:51 PM

Yikes, I hope they can get it figured out for you.  :hug:   

Title: Re: !Heads up! Do NOT use Moneypaks!
Post by: Whoa1234 on March 22, 2013, 03:22:49 PM

I was on hold for over an hour. :/
The supervisor I spoke to said that they were having a ton of issues with moneypaks not working.
He said that the clerk activated it properly, but there was an eternal problem not associated with Rite Aid.
My refund should be here in 9-10 business days.

Title: Re: !Heads up! Do NOT use Moneypaks!
Post by: Ringlets on March 23, 2013, 05:46:23 AM

Thanks for the heads up :hug:
Oh wow, they kept you waiting on the phone for an hour??!! :whoa:  :blink:   Hopefully it will all be sorted out soon - it sounds then like a lot of people had the same problem as you

Title: Re: !Heads up! Do NOT use Moneypaks!
Post by: karrie91 on April 01, 2013, 10:34:09 PM

I work at Meijer and this year we stopped carrying moneypaks and switched to reload it cards. I wonder if they are the same thing or not?

I've never had a problem with moneypaks but they seem to be less and less popular these days.

Sorry about your trouble. That would be so frustrating!

Title: Re: !Heads up! Do NOT use Moneypaks!
Post by: Like A Tea Spoon on April 02, 2013, 06:22:48 AM

I literally live across the street ( Highway actually lol ) from a Super Walmart. They have their own reloadable Visa/Master cards and the funds are available for use minutes from paying the cashier to reload them.

I've never had any issues with my card as I pay bills and use it to pay for other things too.

Customer service is dying. The one phrase that would get you terminated is now an every day attitude... " It's not my job ".

Title: Re: !Heads up! Do NOT use Moneypaks! UPDATE4/4/13! + No car tempararily :/
Post by: Whoa1234 on April 04, 2013, 04:46:48 PM

Updated, if anyone needs me i'm available. :)

Title: Re: !Heads up! Do NOT use Moneypaks! UPDATE4/4/13! + No car tempararily :/
Post by: ponylady on April 05, 2013, 01:52:26 AM

Thanks for the update. I am sorry to hear about your car though  :(

Title: Re: !Heads up! Do NOT use Moneypaks! UPDATE4/4/13! + No car tempararily :/
Post by: Like A Tea Spoon on April 05, 2013, 08:14:21 AM

They have parking lot cameras? Unfortunately, because it's private property, Target will only releases footage of security cameras to lawyers and such. ( I backed up and hit some guy speeding down the lot, though he was speeding, I was at fault because I was backing out )

Sorry you're having such rotten luck.  >_<

Title: Re: !Heads up! Do NOT use Moneypaks! UPDATE4/4/13! + No car tempararily :/
Post by: achab1984 on April 05, 2013, 12:06:08 PM

I have never heard of them things before. Sorry to hear that you had to go threw all of that!