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Pony Talk => Pony Corral => Topic started by: Dulci on July 09, 2012, 07:24:28 PM

Title: Hasbro QC strikes again...
Post by: Dulci on July 09, 2012, 07:24:28 PM
Just got finished setting up the Wedding Cadence / Shining Armor castle and it is... surprisingly adorable.

But then I noticed this...

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See that?

I assume the back columns are there to help support the whole castle but the problem is they don't reach the ground.

Which means the whole castle likes to get a little bit wobbly when you play with it.

Most of the time the QC doesn't bother me too much but this one - I'm tempted to e-mail Hasbro and at least see if they could send me something longer to stabilize the castle.  It's a nice playset but what good is it when you set up a display and have to worry about things falling down due to the wobbles?
Title: Re: Hasbro QC strikes again...
Post by: Moss on July 09, 2012, 07:26:16 PM
Well that's genius. HASBROOOOOO!!!!!
Title: Re: Hasbro QC strikes again...
Post by: StarDragon on July 09, 2012, 08:43:38 PM
Is this a problem with all of the castles? o.O That is weird...
Title: Re: Hasbro QC strikes again...
Post by: BabyBlueRibbon on July 09, 2012, 08:46:47 PM
I will let these do the talking for me.....

 :whoa: :shakefist: :argh:


:throw: at Hasbro.....
Title: Re: Hasbro QC strikes again...
Post by: Yurusumaji on July 09, 2012, 08:48:08 PM
First of all, is that Groudon? I love Groudon.

Second of all, this is so bad it's kind of hilarious. A quick e-mail doesn't hurt, but don't hold your breath on getting any resolution.
Title: Re: Hasbro QC strikes again...
Post by: Pinkie21 on July 09, 2012, 09:15:21 PM
HA!  Mine does that as well, I was afraid I put it together incorrectly :lmao:  Oh, Hasbro, your quality control these days is such a joke!

Title: Re: Hasbro QC strikes again...
Post by: Rion on July 09, 2012, 09:27:58 PM
I'm really not surprised here... Sucks that you got one like this though, I'd say to shoot them an e-mail. :/
Title: Re: Hasbro QC strikes again...
Post by: Flitter on July 10, 2012, 06:33:55 AM
Weird. I wonder if they are all like this? Where did you get yours from?

edit: I just watched a video showing the prototype from toy fair and one of someone's that they got off taobao they don't appear to have this problem. I wonder what happened?
Title: Re: Hasbro QC strikes again...
Post by: Eviecorn on July 10, 2012, 06:36:05 AM
:lmao:  WTG, Hasbro.
Title: Re: Hasbro QC strikes again...
Post by: kaoskat on July 10, 2012, 07:40:10 AM
Oh geez! Do they not pay attention at all???
Title: Re: Hasbro QC strikes again...
Post by: Zenobiaa on July 10, 2012, 07:49:33 AM
Weird. I wonder if they are all like this? Where did you get yours from?

edit: I just watched a video showing the prototype from toy fair and one of someone's that they got off taobao they don't appear to have this problem. I wonder what happened?
What. The prototype works better than the final version? Hasbro...I don't even know what to say....
Title: Re: Hasbro QC strikes again...
Post by: StoryDreamer on July 10, 2012, 07:52:38 AM
Maybe if the workers weren't making such "variation" ponies to be sold on Taobao.. the QC would be a little better.
Title: Re: Hasbro QC strikes again...
Post by: keylimepony on July 10, 2012, 08:09:48 AM
Groudon is taking over the castle!
Title: Re: Hasbro QC strikes again...
Post by: rtattles on July 10, 2012, 10:36:00 AM
I don't think mine has that problem :O It's back in the box but I'll try to reassemble it and take a better look.

EDIT: Ah here were go, mine:
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Title: Re: Hasbro QC strikes again...
Post by: Varkolak on July 10, 2012, 10:40:21 AM
i got mine of taobao and it all touched the ground o_O this is odd. maybe another cheap way of "saving money" on plastic? thinking nobody would notice?
Title: Re: Hasbro QC strikes again...
Post by: rtattles on July 10, 2012, 10:49:00 AM
i got mine of taobao and it all touched the ground o_O this is odd. maybe another cheap way of "saving money" on plastic? thinking nobody would notice?

WoW kind of shows that Taobao acutally has better quality. lol I got mine brand new from the store if that helps. Must be a batch thing.
Title: Re: Hasbro QC strikes again...
Post by: hathorcat on July 10, 2012, 02:50:50 PM
Lol Hasbro fail...even worse than normal!

I would hazard a guess its a batch thing from the fact some people have the same problem and some dont...maybe not surprising considering the sheer number of these castles they may have produced...but it doesnt stop it being a bit of a let down [literally]
Title: Re: Hasbro QC strikes again...
Post by: Dulci on July 10, 2012, 03:48:53 PM
It is Groudon - somewhere around here there's also a mini-plus Dialga so uh, I need to get an Arceus?  All hail PokeGod?

I bought it from HTS.  Just worked on it a little bit and it's a little better but still wobbly.  Luckily, it seems like the rest of you haven't had that problem so that makes me feel a little better that mine's a fluke.
Title: Re: Hasbro QC strikes again...
Post by: Koudoawaia on July 10, 2012, 08:54:28 PM
Oh Hasbro......
Title: Re: Hasbro QC strikes again...
Post by: Starly on July 10, 2012, 09:36:59 PM
Just cause 1 has a problem, doesn't mean they all do, don't be silly.
Title: Re: Hasbro QC strikes again...
Post by: gemini_pony on July 10, 2012, 09:44:54 PM
Just cause 1 has a problem, doesn't mean they all do, don't be silly.

But I saw a couple oher people here say theirs had the same issue. :/
Title: Re: Hasbro QC strikes again...
Post by: Starly on July 10, 2012, 09:49:00 PM
Just cause 1 has a problem, doesn't mean they all do, don't be silly.

But I saw a couple oher people here say theirs had the same issue. :/
Still could just be a problem with a select few. Not trying to be mean here, but I'm sure some G1s and playsets had errors that were shared between a few, perhaps just a bad batch, just my guess.

inb4 the castle I buy breaks.
Title: Re: Hasbro QC strikes again...
Post by: gemini_pony on July 10, 2012, 09:53:51 PM
Yes they should offer replacement parts though i mean the castle isnot exactly cheap.
Title: Re: Hasbro QC strikes again...
Post by: butterflybuttons on July 11, 2012, 04:21:07 AM
That's no good :( a polite email couldn't hurt.
Title: Re: Hasbro QC strikes again...
Post by: Al-1701 on July 11, 2012, 04:32:17 AM
Maybe they made the mistake of using 2.5 as the go between for inches and centimeters and not 2.54.
Title: Re: Hasbro QC strikes again...
Post by: Gingerbread on July 11, 2012, 06:33:20 AM
Mine is fine, I bought it from Smyths in the UK.
Title: Re: Hasbro QC strikes again...
Post by: Desert Rose on July 11, 2012, 06:40:42 AM
You're all complaining about Hasbro's quality control BUT... maybe they don't even have a quality controll section anymore O.o :P All these errors do make you wonder ;)

From the replys though it seems to be a batch thing. Hopefully they can send you a replacement part if you write to them :)

Good luck!
Title: Re: Hasbro QC strikes again...
Post by: Miki on July 11, 2012, 08:04:36 AM
I agree sounds like a batch thing. I don't think it would hurt to bring it to their attention though.
Title: Re: Hasbro QC strikes again...
Post by: Moss on July 11, 2012, 08:07:21 AM
Probably just a funky batch, but still... That awkward moment when the prototype works better than the finished product...
Title: Re: Hasbro QC strikes again...
Post by: Binny on July 11, 2012, 05:10:36 PM
Oh wow. Wonder how many have this problem. That's pretty bad if the prototype didn't have it but the final release does.  >_<
Title: Re: Hasbro QC strikes again...
Post by: hathorcat on July 12, 2012, 03:04:33 AM
You're all complaining about Hasbro's quality control BUT... maybe they don't even have a quality controll section anymore O.o :P All these errors do make you wonder ;)

Lol! Now this would not surprise me!!
Title: Re: Hasbro QC strikes again...
Post by: weevilqueen on July 12, 2012, 05:10:59 AM
Mine came from Smyths in the UK too and is fine no problems with it. Shining Armors tail however not so much, but Hasbro came through once again and proved the UK customer services I've spoken to before are lovely people and sent me both SA & PC from the set.
Title: Re: Hasbro QC strikes again...
Post by: hathorcat on July 12, 2012, 01:13:42 PM
Mine came from Smyths in the UK too and is fine no problems with it. Shining Armors tail however not so much, but Hasbro came through once again and proved the UK customer services I've spoken to before are lovely people and sent me both SA & PC from the set.

Wow! Thats a pretty awesome replacement offer..."go Hasbro UK!"
Title: Re: Hasbro QC strikes again...
Post by: weevilqueen on July 12, 2012, 01:26:11 PM
Wow! Thats a pretty awesome replacement offer..."go Hasbro UK!"

I can't say enough how lovely they are to speak to. This is the second time they've sent me replacements.
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